Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NANCY G PALACIOS

1105 CHURCH AVE ,NY

Summary

Proven professional with a track record of enhancing warehouse safety and customer satisfaction at Amazon. Demonstrated strong work ethic and integrity, excelling in packing efficiency and customer assistance. Trained in handling credit and cash transactions, achieving high accuracy levels. Known for reducing workplace accidents and boosting productivity, fostering positive customer relations and loyalty.

Developed skills in fast-paced warehouse environments, including inventory management and logistics coordination. Demonstrates strong attention to detail and ability to work under pressure to meet deadlines. Looking to transition into new field where these skills can drive operational efficiency and team success.

Positive, upbeat individual with knack for efficiency and teamwork. Possesses understanding of inventory management and warehouse operations, paired with strong organizational and problem-solving skills. Committed to ensuring smooth and timely operations to achieve high levels of productivity and customer satisfaction.

Overview

8
8
years of professional experience

Work History

FC Associate 1

Amazon
10.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

School Crossing Guard

City of New York
06.2023 - 03.2024
  • Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
  • Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
  • Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
  • Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.

Cashier and Shopper

Gourment Glatt
01.2017 - 05.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree -

Sheepshead Bay High School
3000 Avenue X Brooklyn NY 11235

Skills

  • Warehouse safety
  • Customer assistance
  • Strong work ethic
  • Packing efficiency
  • Work ethic and integrity
  • Online order fulfillment
  • Order picking
  • Credit and cash transactions
  • Online orders preparation

Languages

Spanish
Full Professional

Timeline

FC Associate 1

Amazon
10.2023 - Current

School Crossing Guard

City of New York
06.2023 - 03.2024

Cashier and Shopper

Gourment Glatt
01.2017 - 05.2021

No Degree -

Sheepshead Bay High School
NANCY G PALACIOS