Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Vargas

Lakeland,FL

Summary

Bilingual Medical Assistance graduate with over 10 year of medical administration experience. I have plenty experience in warehouse as well. Looking for an entry-level position where I can put my knowledge and extensive customer service, and warehouse skill to help grow personally and professionally.

Overview

16
16
years of professional experience

Work History

FC Associate 1

Amazon
11.2019 - 07.2021
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.

Federal Work Study Student

NUC Florida Technical College
04.2018 - 08.2018
  • Served as a liaison between students and faculty members to facilitate prompt resolution of concerns or issues that arose during the semester.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
  • Assisted in the planning and execution of campus events, resulting in increased student engagement and satisfaction.
  • Improved resource accessibility by maintaining an organized library system for student use.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Implemented time management strategies to effectively balance competing priorities while managing multiple projects simultaneously.

Case Manager

Manati Medical Center
01.2006 - 12.2008
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Education

Diploma in Medical Assistant Technician -

NUC Florida Technical College
Lakeland, FLorida
10.2018

Associate Degree in Computer Programming

EDP College
Hato Rey, Puerto Rico
04.1992

High School Diploma -

Lino Padron Rivera
Vega Baja, Puerto Rico
05.1989

Skills

  • Warehouse Safety
  • Packing Efficiency
  • Loading and unloading
  • Shipping procedures
  • Safety Procedures
  • Warehousing functions
  • Shipment Processing
  • Shipment Receiving
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Electronic Medical Records
  • Appointment Setting
  • Sterilization techniques
  • First Aid

Timeline

FC Associate 1

Amazon
11.2019 - 07.2021

Federal Work Study Student

NUC Florida Technical College
04.2018 - 08.2018

Case Manager

Manati Medical Center
01.2006 - 12.2008

Diploma in Medical Assistant Technician -

NUC Florida Technical College

Associate Degree in Computer Programming

EDP College

High School Diploma -

Lino Padron Rivera

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Brenda Vargas