Isabella Connell
Lansing
Summary
Dependable and analytical with keen eye for detail and passion for numbers. Understands foundational accounting principles and proficient in financial reporting and data analysis. Capable of making significant impact through accurate financial tracking and reporting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FC Associate 1
Amazon Warehouse
07.2021 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Associate
Big Lots
05.2022 - 09.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Associate
Dollar Tree
06.2021 - 07.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Managed efficient cash register operations.
Associate
Sam's Club
12.2020 - 05.2021
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
Crew Member
Wendy's
09.2020 - 12.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Leader
BIGGBY COFFEE
06.2020 - 09.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Team Member
Burger King
08.2019 - 02.2020
- I worked on Drive through, taking customers orders, and handling their
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Science - Science Business Administration, Accounting
Western Governors University
Salt Lake City, UT01-2030
Skills
- Warehouse safety
- Computer skills
- Clear communication
- Positive attitude
- Following instructions
- Customer interaction
- Workplace safety
- Goal setting and achievement
- Team motivation
- Cash handling
- Self-discipline
- Complex Problem-solving
Certification
Driver's License
Timeline
Associate
Big Lots
05.2022 - 09.2022
FC Associate 1
Amazon Warehouse
07.2021 - Current
Associate
Dollar Tree
06.2021 - 07.2021
Associate
Sam's Club
12.2020 - 05.2021
Crew Member
Wendy's
09.2020 - 12.2020
Shift Leader
BIGGBY COFFEE
06.2020 - 09.2020
Team Member
Burger King
08.2019 - 02.2020
Driver's License
Bachelor of Science - Science Business Administration, Accounting
Western Governors University
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