Diana Miller
Timberville,VA
Summary
Dynamic administrative professional with 29+ years of service with a friendly demeanor and strong customer service skills, honed at Bridgewater College. Proven ability to enhance office efficiency through effective communication and multitasking. Experienced in managing correspondence and implementing organizational systems, ensuring smooth operations and fostering teamwork in diverse environments. Proficient in Microsoft Office Suite.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
28
28
years of professional experience
Work History
Clerical
Rockingham County Public Schools
Harrisonburg, VA.
08.2024 - Current
- Responded to inquiries from parents and students, ensuring timely communication.
- Increased office efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Girl Scout Recruiter
Nations Capital Girl Scouts
Martinsburg, WVA
06.2022 - 06.2024
- Organized and facilitated engaging over 70+ activities for diverse groups of girls, enhancing teamwork and leadership skills.
- Developed and implemented educational programs promoting personal development and community service initiatives.
- Collaborated with volunteers to plan and execute events, ensuring smooth operations and participant satisfaction.
- Mentored junior scouts, fostering skill development and encouraging active participation in troop activities.
Administrative Assistant
Bridgewater College
Bridgewater, VA
02.1998 - 06.2021
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Coordinated scheduling departmental meetings for 6 departments, optimizing time management for staff.
- Implemented new filing systems, improving document retrieval efficiency by streamlining organizational practices.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Montevideo High School
Penn Laird, VA06.1977
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Administrative support
- Data entry
- Office operations
- Mail distribution
- Microsoft Office Suite
- Multitasking
- Attention to detail
- Effective communication
- Multiline phone system
Accomplishments
Raised over $20,000 for Fields United Methodist Church.
Recruited over 50+ girls for local girl scout unit.
Planned and held over 30+ events for recruitment.
Languages
English
Interests
- Music
- Youth Development Programs
- Baking
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Watching Movies and TV Shows
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Outdoor Recreation
- Volunteering
- Camping
- Participating in fundraising events to support local charities, schools, or community projects
- Personal Development and Self-Improvement
Timeline
Clerical
Rockingham County Public Schools
08.2024 - Current
Girl Scout Recruiter
Nations Capital Girl Scouts
06.2022 - 06.2024
Administrative Assistant
Bridgewater College
02.1998 - 06.2021
High School Diploma -
Montevideo High School