Diana Minier
Bronx
Summary
Bilingual (Spanish/English) professional with Public Trust Security Clearance and experience in Title III wiretap transcriptions, investigations, and linguistic analysis assisting law enforcement and maintaining confidentiality. Adept at working in fast-paced environments and collaborating with diverse teams to support investigations. Seeking to leverage my language skills and analytical expertise in a law enforcement or criminal justice role.
Overview
6
6
years of professional experience
Work History
ICE English Linguist
TPG Analytics
05.2022 - Current
- Maintain confidentiality of sensitive materials and adhere to Title III procedures for documentation and reporting.
- Analyze intercepted communications, identifying key information and aiding in ongoing criminal investigations.
- Transcribe and translate source documents and recordings from various storage media, including digital files, audiocassettes, and video recordings.
- Work with law enforcement personnel to provide relevant intelligence from intercepted communications.
- Maintain accuracy in grammar, punctuation, and spelling while producing court-ready transcriptions.
- Maintain productivity logs and meet performance expectations under high-pressure conditions.
Medical Receptionist
Complete Neurology Care
12.2021 - 06.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed patient records using Medgen Software, maintaining patient confidentiality in compliance with HIPPA.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Barista
Starbucks
01.2019 - 03.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Handled OLTP systems, payment processing, cash change and issuing of receipts.
Education
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2025
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NYSkills
- Bilingual Proficiency in Spanish and English
- Linguistic Analysis
- Transcription & Interpretation
- Technical Proficiency: Microsoft Office (Word, PowerPoint, Outlook), transcription software (Pen-Link and JSI Voice Box)
- Time Management and Multitasking
- Interpersonal & Team Collaboration
- Typing speed of 50 WPM
Timeline
ICE English Linguist
TPG Analytics
05.2022 - Current
Medical Receptionist
Complete Neurology Care
12.2021 - 06.2022
Barista
Starbucks
01.2019 - 03.2020
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
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