DIANA Monroy B
Orlando,FL
Summary
Creative and innovative professional with a strong work ethic and superb attention to details and follow-through. 10 Years of experience working in the child welfare system, case management, and behavioral health. Dedicated social worker with a strong commitment to serve the needs of disadvantage youth, adults, and special needs population. Outstanding skills in listening, communicating, organizing, planning and problem-solving. Extensive experience in planning, conducting, and reporting findings of social research in the field of family and communities. Bilingual (English and native Spanish speaker).
Experienced social work professional with strong focus on team collaboration and achieving impactful results. Skilled in client assessment, crisis intervention, and providing support to diverse populations. Adaptable and reliable, excelling in dynamic environments and meeting changing needs with empathy and professionalism.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Child Advocate
The Howard Phillips Center for Children and Families
Orange County, FL
08.2017 - Current
- Provide assistance to children and families in crisis when sexual abuse and/or serious physical abuse have occurred to the children and families being served by the Child Protection Team.
- Identify service needs, coordinate service intervention, and collaboration with system of care partners and agencies to engage families in meaningful services linkage and intervention.
- Triaging child advocate referrals being sent by Case Coordinators, completing child advocate case assignment, multidisciplinary staffing assignment and human trafficking staffing assignment, leading team meetings, and participating in the weekly FNCAC meetings with the statewide training coordinator.
- Promote access, engagement, and coordination of services for families in the child welfare system with behavioral health needs by deploying strategies designed to rapidly engage families in services, work closely with providers, and monitor the delivery of quality services.
Master of Social Work Intern
The Gathering Church
Orlando, FL
08.2025 - Current
- Conducted needs assessments to identify community resources and support services.
- Collaborated with multidisciplinary teams to develop intervention strategies for clients.
- Facilitated group therapy sessions, promoting emotional expression and peer support.
- Assisted in case management by maintaining accurate client records and documentation.
- Developed educational materials to enhance awareness of mental health resources available.
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
Child Protector Investigator
The Department of Children and Families
Volusia County, FL
07.2016 - 08.2017
- Conduct investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children.
- Assess danger threats, child vulnerabilities, and caregiver protective capacities in order to determine a child’s safety and well-being.
- Provide families with services linkages to agency and community resources based on needs assessment and provide recommendations for development of case plan to Case Manager.
- Prepare appropriate reports and documentation in coordination with Children’s Legal Services and provide testimony in court.
Bilingual Assistant
Law Office of Cliff Wright P.C.
Florence, AL
02.2011 - 03.2015
- Assisted attorneys in preparing for trial, hearings, and closing.
- Facilitated and expedited case settlement.
- Prepared, drafted, and filed legal documents such as letters, depositions, complaints, motions, briefs, pleadings, appeals, agreements, contracts, and legal memoranda.
- Evaluated facts of cases to choose the most appropriate procedure.
- Helped with trial preparation including witness lists, exhibits, and trial binders.
Education
Master of Science - Criminal Justice
University of North Alabama
Florence, Alabama, AL01.2016
Master of Social Work - Social Work
Southeastern University
Lakeland, FL04-2026
Bachelor - Social Work
University of Cartagena
Colombia01.2001
Skills
- Psychosocial assessments
- Homelessness support
- Medical social work
- Sexual assault response
- Multicultural competence
- Individual counseling
- Child welfare services
- Community resources
- Social services
- Client assessment
Certification
- Victim Services Practitioner
- Comprehensive Victim Intervention Specialist- Intermediate level NACP
- Certified Youth Mental Health First Aid- USA
- Victim Advocacy
- Certified Child Welfare Protective Investigator
- Certified Adult Mental Health First Aid-USA
Timeline
Master of Social Work Intern
The Gathering Church
08.2025 - Current
Child Advocate
The Howard Phillips Center for Children and Families
08.2017 - Current
Child Protector Investigator
The Department of Children and Families
07.2016 - 08.2017
Bilingual Assistant
Law Office of Cliff Wright P.C.
02.2011 - 03.2015
Master of Science - Criminal Justice
University of North Alabama
Master of Social Work - Social Work
Southeastern University
Bachelor - Social Work
University of Cartagena
Training
- Human Trafficking
- Victim Services Practitioner
- Trauma- Informed Care Designation
- Managing conflict
- Promoting Social development and Talent in Communities
- Anger Management
- Formulating Research Projects
- Higher Education Methods and Techniques
- Social Research
- Child Development
- 45 Hours Victim Advocacy Certification Course
- Victim Advocacy Training
- Adverse & Positive Childhood Experiences
- Healing Interpersonal and Racial Trauma
- Why Being Trauma Informed Matters
- Domestic Violence and Sexual Assault