Diana Montes
Bell,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
In House Lab Associate Technician
Lakeshore Learning
01.2019 - Current
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on different items.
- Completed job reports and logs immediately following service calls.
- Testing Children's Product Toy and Non Toy to ensure they are meeting ASTM/ CPSC and Lakeshore regulations.
- Testing furniture item's per BIFMA standards.
Cashier/Cook/Dishwasher/Prep Cook
Ensenada Surf And Turf Grill
02.2017 - 10.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Lifted up to 75 pounds at once
Cashier/Sales Associate
DD's Discount
01.2019 - 04.2019
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via different systems, providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Bell High School
Bell CA06.2017
Skills
- Customer Interaction
- Assembly Procedures
- Cash Counting
- Time Management
- Basic Tools
- Performance Improvement
- Multitasking and Organization
- Cash Register Operations
- Customer Assistance
- Cash Handling
- Retail Sales
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
In House Lab Associate Technician
Lakeshore Learning
01.2019 - Current
Cashier/Sales Associate
DD's Discount
01.2019 - 04.2019
Cashier/Cook/Dishwasher/Prep Cook
Ensenada Surf And Turf Grill
02.2017 - 10.2019
High School Diploma -
Bell High School
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