Diana Munoz
Fort Lauderdale,FL
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
19
19
years of professional experience
Work History
Recepcionist
Vetco total care
Oakland Park, FL
09.2024 - Current
- Updated daily log book with information about visitors entering the premises.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
Manager
Nail spa solutions
West Park, FL
04.2006 - 07.2024
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with industry regulations and company policies.
Education
Some College (No Degree) -
Broward College
Fort Lauderdale, FLSkills
- Scheduling
- Bookkeeping
- Positive and professional
- Business operations
- Greeting and seating clients
- Appointment scheduling
- Data entry
Timeline
Recepcionist
Vetco total care
09.2024 - Current
Manager
Nail spa solutions
04.2006 - 07.2024
Some College (No Degree) -
Broward College