Diana Obadein
Glendale Heights,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Central DuPage Hospital
Winfield, IL
07.2023 - 09.2024
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
Patient Service Representative
Ascension
Schaumburg, IL
08.2022 - 07.2023
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Coordinated with patients and healthcare professionals to meet patient needs.
Caregiver
Independent Employer
Hanover Park, IL
08.2017 - 06.2022
Provided personal care to elderly or disabled individuals, including bathing, dressing, grooming, and toileting assistance.
Assisted with daily living activities such as meal preparation, feeding, and medication reminders, ensuring patients’ nutritional and health needs were met.
Education
Master of Science - Nursing
Aurora University
Aurora, IL08-2025
Bachelor of Science - Health Promotion
Illinois State University
Normal, IL08-2022
Some College (No Degree) - General Studies
College of DuPage
Glen Ellyn, ILSkills
- Customer Service
- Medical terminology knowledge
- Communication facilitation
- Organizational Skills
- Healthcare operations
- Patient Care
- Critical Thinking
Certification
- BLS Certification: August 2023
Affiliations
Student Nurse Experience
Delnor Hospital/ Geneva, IL
Rush-Copley/ Aurora, IL
Morris Hospital/ Morris, IL
Luries Children's Hospital/ Chicago, IL
• Assisted in providing direct patient care under the supervision of a registered nurse, including monitoring vital signs, administering medications, and performing assessments.
• Observed and supported clinical procedures, such as catheter insertions, wound care, and IV therapy, while maintaining sterile technique.
• Documented patient information accurately in electronic health records (EHR), ensuring timely updates and clear communication with the care team.
• Gained hands-on experience in medication administration and patient
Timeline
Patient Service Representative
Central DuPage Hospital
07.2023 - 09.2024
Patient Service Representative
Ascension
08.2022 - 07.2023
Caregiver
Independent Employer
08.2017 - 06.2022
Master of Science - Nursing
Aurora University
Bachelor of Science - Health Promotion
Illinois State University
Some College (No Degree) - General Studies
College of DuPage
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