Diana Orona
Toms River,NJ
Summary
With 20 years of education, retail and bilingual experience, I am seeking a position, which will utilize my experiences in a professional environment. I am detail oriented, a problem solver, and a team player. My interpersonal and bilingual skills will further propel me to be an asset in any work environment.
Overview
1
1
Language
15
15
years of professional experience
Work History
Sales Associate
Helzberg Diamonds
Woodbridge, NJ
10.2025 - 12.2025
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted customers in selecting jewelry, showcasing product features and benefits.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized displays, ensuring visual appeal and accessibility of merchandise.
- Engaged with customers to build rapport and loyalty.
Substitute Teacher
Ocean County Board of Education
New Jersey
11.2010 - 10.2025
- Substitute teaching experience: grades k-12
- Experience with adapting to diverse learning needs and meeting students individual needs.
- Demonstrated reliability and professionalism through punctuality, preparedness, and a respectful attitude toward all members of the school community.
- Provided classroom management to maintain a positive learning environment.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Supervised lunchroom and recess activities.
Sales Consultant
Swarovski
10.2023 - 11.2024
- Provide exceptional customer service by understanding and addressing customer needs and preferences
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Business Administration - Marketing Management
Baruch College
New York, NYSkills
- Multi-tasking strength
- Flexible schedule
- Product sales
- POS system operation
- Excellent people skills
- Exceptional customer service
Languages
Fluent and proficient in English and Spanish
Timeline
Sales Associate
Helzberg Diamonds
10.2025 - 12.2025
Sales Consultant
Swarovski
10.2023 - 11.2024
Substitute Teacher
Ocean County Board of Education
11.2010 - 10.2025
Bachelor of Business Administration - Marketing Management
Baruch College