Diana Pace
West Jordan,UT
Summary
Skilled Florist Manager with background in managing retail floral operations, overseeing inventory, and executing exceptional customer service. Strong leadership skills combined with an innate creative flair for floral design. Notable for cultivating relationships with suppliers to secure competitive pricing while maintaining high-quality standards. Proven success in boosting store profitability through effective employee training and innovative merchandising strategies. Customer service is a specialty of mine!!! 15 plus years in customer service and I am very versatile in my skills.
Overview
12
12
years of professional experience
Work History
Florist Manager
Flower Patch Blessings
West Jordan, Utah
02.2024 - Current
- Assisted in organizing special events related to the florist business.
- Inspected flower displays regularly to maintain an attractive appearance.
- Monitored inventory levels to ensure availability of products for customers.
Customer Service Manager
Extra Space Storage
South Jordan, Utah
02.2012 - 02.2017
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
- Created reports on customer feedback, complaints, and suggestions for management review.
- Maintained accurate records of customers' interactions with the company in order to provide better future services. As well as sales over the phone
Education
Associate of Science - Nursing
Salt Lake Community College
Salt Lake City, UT04-2009
High School Diploma -
Cyprus High School
Magna, UT05-2008
Skills
- Order Fulfillment
- Sales strategy development
- Merchandise Display
- Design principles
- Payroll knowledge
- Scheduling
- Employee Scheduling
- Plant Maintenance
- Quality Assurance
- Flower packaging
- Team Supervision
- Floral displays
- CUSTOMER SERVICE
Timeline
Florist Manager
Flower Patch Blessings
02.2024 - Current
Customer Service Manager
Extra Space Storage
02.2012 - 02.2017
Associate of Science - Nursing
Salt Lake Community College
High School Diploma -
Cyprus High School
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