DIANA PALACIO
Portland,OR
Summary
Dedicated professional with creative marketing skills and a strong work ethic. Experienced, results-driven team player who establishes trusted relationships with customers. A business philosophy to increase profitability and drive results by aligning customer needs with company products and services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front House Server
Little Griddle
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Placed orders, managed bills, and handled complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Expeditor
Kann
03.2020 - 02.2021
- Trained new expeditors and food runners according to company policies and standards.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
Personal Assistant
The Society Hotel
01.2019 - 01.2020
- Assisted with new location opening in Bingen, Washington
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed lobby Cafe including staffing, inventory, and menu variations
Education
Bachelor of Science - Psychology
Indiana University Purdue University
Indianapolis, IN05-2017
Skills
- Strong work ethic
- Exceptional communication skills
- Fluent in English & Spanish
- Creativity
- Canva
- Microsoft Suite
- Google Office
- Adobe Lightroom
Certification
Digital Marketing Certified
Excel Certified
Timeline
Front House Server
Little Griddle
03.2021 - Current
Food Expeditor
Kann
03.2020 - 02.2021
Personal Assistant
The Society Hotel
01.2019 - 01.2020
Bachelor of Science - Psychology
Indiana University Purdue University
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