Diana Parmar-Wadiwala
Celina
Summary
Dynamic professional with extensive experience as a Police Officer at the New York City Police Department, excelling in community engagement and emergency management. Proven track record in implementing proactive policing strategies and fostering trust through effective communication. Skilled in data entry and customer service, ensuring integrity and efficiency in all operations.Dynamic individual with hands-on experience in labor relations, human resources and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Police Officer
New York City Police Department
New York, NY
07.2016 - Current
- Implemented laws and regulations to uphold community safety and ensure compliance.
- Partnered with local agencies to analyze and address crime trends and community concerns.
- Designed and implemented community outreach programs to foster public awareness and trust.
- Evaluated crime data to develop proactive policing strategies and optimize resource allocation.
- Guided junior officers in professional development and operational excellence initiatives.
- Engaged in continuous training initiatives to enhance expertise in law enforcement practices.
- Exercised sound judgment under pressure to make critical decisions impacting public safety during emergencies.
- Cultivated trust between law enforcement and community members through effective communication with diverse populations.
- Managed emergency call responses from citizens and business owners.
- Executed routine patrols and responded promptly to emergency calls to enhance public safety.
- Managed crime scene security, ensuring preservation of evidence and integrity of the investigation.
- Managed domestic dispute resolution by tactfully de-escalating tensions and ensuring support for affected individuals.
- Implemented proactive policing strategies and fostered community engagement to reduce criminal activity in assigned areas.
- Executed verbal negotiation techniques to de-escalate potentially dangerous situations.
- Presented compelling testimony in court, enhancing prosecution efforts against offenders.
- Facilitated witness interviews and collected incident details to inform strategic decision-making.
- Implemented traffic law enforcement strategies to enhance road safety.
- Oversaw maintenance of accurate case records and documentation to ensure proper evidence handling.
- Engaged in continuous training for firearms proficiency, defensive driving, and arrest techniques.
- Collaborated with NYPD military liaison to facilitate outprocessing of active NYPD personnel serving in the military.
- Evaluated contracts, labor laws, and departmental policies to provide guidance as labor relations representative.
Health Information Specialist
Maimonides Medical Center
Brooklyn, NY
08.2006 - 07.2016
- Streamlined processing of incoming patient charts and ensured accuracy of filing systems.
- Executed data entry tasks to ensure information integrity and consistency.
- Streamlined scheduling and appointment management for nursing staff to enhance operational efficiency.
- Addressed inquiries with a focus on delivering exceptional customer service and support.
- Executed effective multitasking strategies to oversee multiple priorities and tasks.
- Enhanced customer satisfaction through efficient inquiry resolution and precise information delivery.
- Facilitated nursing staff in efficiently completing daily tasks to enhance office operations.
- Facilitated training sessions for new clerks on hospital policies and software tools, ensuring seamless team integration.
- Streamlined filing system and organized customer documents for efficient information retrieval.
- Implemented secure storage methods and access controls to uphold confidentiality of sensitive documents in compliance with HIPAA regulations.
- Fostered a professional office environment by utilizing effective communication skills.
- Oversaw inventory management to ensure continuous supply availability.
- Elevated customer service by delivering timely and accurate information during inquiry resolution.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY08-2015
Skills
- Customer service
- Data entry
- Computer skills
- Microsoft Word
- Customer and client relations
- Integrity and honesty
- Relationship building and management
- De-escalation techniques
- Emergency management
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Police Officer
New York City Police Department
07.2016 - Current
Health Information Specialist
Maimonides Medical Center
08.2006 - 07.2016
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice