Diana Parra
Riverview,FL
Summary
Highly results-driven and detail-oriented professional with extensive experience in Excel and a proven expertise in lease management. I am dedicated to consistently delivering exceptional outcomes, as demonstrated by my track record in analyzing lease agreements, managing lease administration processes, and ensuring compliance with legal and financial regulations. With outstanding analytical abilities and a meticulous approach to lease documentation and reporting, I excel at identifying opportunities for optimization and cost savings. I bring a solid background in real estate combined with a strong passion for providing outstanding customer service. I am enthusiastic about leveraging my skills to enhance leasing operations and drive efficiency within a dynamic organization.
Overview
11
11
years of professional experience
Work History
Real estate agent
La Rosa Realty the Elite
Wesley Chapel, FL
03.2022 - Current
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Improved tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
- Streamlined the leasing process for prospective tenants, ensuring timely completion of application materials and background checks.
- Enhanced customer service by promptly responding to questions and providing accurate information about available properties.
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
- Provided support during property inspections, addressing any issues or concerns raised by the inspectors promptly and professionally.
Real estate agent
Epic Capital Realty
Miami, FL
10.2021 - 02.2022
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Enhanced tenant satisfaction by promptly addressing concerns and providing efficient administrative assistance.
- Developed strong relationships with prospective tenants through timely communication and professional service during property showings.
- Assisted in negotiating lease terms, ensuring mutually beneficial agreements between landlords and tenants.
- Provided support to property managers in handling tenant inquiries, coordinating maintenance requests, and resolving disputes effectively.
- Assisted with financial reporting tasks, including rent collection tracking, expense monitoring, budgeting analysis for improved financial performance of the property portfolio.
National Director of Operations
Asian Andina group S.A.S
Medellin, Antioquia
02.2013 - 04.2018
- Skilled at working independently and collaboratively in a team environment.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Monitored budget and utilized operational resources.
Education
Bachelor of Science - Industrial Engineering
Institucion Universitaria Pascual Bravo
Additional Information
- License, Real Estate | State of Florida| SL 3512389 License, Notary Public| State of Florida | HH 207730
Timeline
Real estate agent
La Rosa Realty the Elite
03.2022 - Current
Real estate agent
Epic Capital Realty
10.2021 - 02.2022
National Director of Operations
Asian Andina group S.A.S
02.2013 - 04.2018
Bachelor of Science - Industrial Engineering
Institucion Universitaria Pascual Bravo
Skills
- Rent Collection
- Community Engagement
- Lease Filing
- Background Checks
- Application Processing
- Tenant Relations
- Leasing and Sales
- Customer Satisfaction
- Microsoft Office
- Team Collaboration
- Sales Process
- Tenant Eligibility Determination
- Client Management
- Operational Leadership
- Cost Control
- Manage Operations
- Budget Controls
Certification
- License, Real Estate
State of Florida, SL 3512389 - License, Notary Public State of Florida, HH 207730
- PMP certification, in progress, April 2024
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