Diana Phillips
Summary
Energetic, go-getter who exhibits overall superior work ethic and multitasking abilities. Has the drive to complete all goals and tasks efficiently, consistently delivering work to a high, detail-oriented standard. Looking forward to finding an environment to grow my skillset and challenge myself day-to-day.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Family Practice of CentraState
Monroe, NJ
12.2024 - Current
- Pre register new patients by collecting patient data
- Verify insurance plans prior to appointments to assure a seamless check in process
- Work to coordinate different providers schedules to avoid challenges during the day that could fault patient care
Patient Care Associate
Astera Cancer Care
Monroe, NJ
07.2023 - 11.2024
- Managed incoming and outgoing fax communications daily
- Answered phones, addressing daily questions and concerns to the best of my ability, and ensured efficient transfer to appropriate persons
- Responsible for the scanning of documents in relation to record keeping
Crew Member to Shift Lead
Bubbakoos Burittos
Spotswood, NJ
04.2021 - 07.2023
- Performed register operations while ensuring accurate cash handling
- Defused difficult situations with disgruntled customers by using clear communication and conflict resolution skills
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJ06-2017
Skills
- Professional Phone Etiquette
- Thrives in an Independent and Collaborative Environment
- Efficient in Operating EMR systems
- Ability to Perform Administrative Tasks
- Efficient in PACS System
- Exceptional Customer Service Skills
- Possesses Problem-Solving Skills
- Ability to Multitask
- Knowledge of Creating and Obtaining Referrals
- Efficient in Cash Handling
Timeline
Patient Service Representative
Family Practice of CentraState
12.2024 - Current
Patient Care Associate
Astera Cancer Care
07.2023 - 11.2024
Crew Member to Shift Lead
Bubbakoos Burittos
04.2021 - 07.2023
High School Diploma -
Old Bridge High School