Diana Pineda
Broken Arrow,OK
Summary
Dynamic sales associate with strong customer relationship management skills. Proven ability to analyze sales data and enhance visual merchandising. Ready to contribute to team success and elevate client experiences. Additional organizational leadership experience will aid in delegating and organizing tasks.
Overview
4
4
years of professional experience
Work History
Sales Associate
Forever Bonded
Tulsa, Oklahoma
06.2024 - 08.2025
- Organized merchandise displays to improve customer engagement and drive sales.
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
- Trained new staff on company procedures and sales techniques.
- Resolved customer complaints to ensure positive experiences and retain customer loyalty.
- Acquired extensive knowledge of products offered to assist customers effectively.
- Inventory management.
Sales Associate
Luxottica
Tulsa, Oklahoma
03.2024 - 04.2025
- Maintained knowledge of current products and relevant brands.
- Processed transactions accurately at the point of sale.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Inventory management
Sales Associate
Kendra Scott
Tulsa, Oklahoma
11.2021 - 02.2023
- Inventory management.
- Bagged or packaged purchases and wrapped gifts.
- Analyzed sales data to identify trends, informing adjustments to sales strategies.
- Described merchandise features and provided guidance on use, operation, and care.
- Completed scheduled floor shifts to maintain store operations.
- Utilized technology resources to help customers locate and select items efficiently.
Education
Bachelor of Science - Psychology
Oklahoma State University
Stillwater, OK05-2026
Bachelor of Science - Political Science
Oklahoma State University
Stillwater, OK05-2026
High School Diploma -
Union High School
Tulsa, OK05-2022
Associate of Arts - Liberal Arts
Tulsa Community College
Tulsa, OK04-2022
Skills
- Visual merchandising
- Merchandising strategies
- Point of sale transactions
- Inventory management
- Sales data analysis
- Customer relationship management
- Team collaboration
Timeline
Sales Associate
Forever Bonded
06.2024 - 08.2025
Sales Associate
Luxottica
03.2024 - 04.2025
Sales Associate
Kendra Scott
11.2021 - 02.2023
Bachelor of Science - Psychology
Oklahoma State University
Bachelor of Science - Political Science
Oklahoma State University
High School Diploma -
Union High School
Associate of Arts - Liberal Arts
Tulsa Community College