Diana Rodriguez
Advance Eye Care
New York,NY
2
Languages
8
years of professional experience
Assisted in administrative tasks with strong interpersonal skills leading to improved patient satisfaction and trust.,Supported workflow management and patient scheduling to enhance clinic operations and boost productivity.
Work History
Administrative Assistant
1 Year 10 Months- Coordinated patient scheduling and managed appointments to optimize daily operations.
- Processed patient records and ensured compliance with privacy regulations.
- Assisted in the preparation of clinical documentation for physician reviews.
- Maintained inventory of office supplies and medical materials, ensuring availability.
- Supported billing procedures by verifying insurance information and processing claims efficiently.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ophthalmic Medical Technician
1 Year 10 Months- Assisted in patient intake by collecting medical history and verifying information.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Maintained accurate patient records using electronic health record systems.
- Scheduled appointments and managed patient follow-up communications effectively.
- Maintained accurate patient records in accordance with HIPAA
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
Real Estate Agent
1 Year 2 Months- Guided clients through the buying and selling process, ensuring clear communication.
- Conducted market research to identify trends and inform client decisions.
- Responded promptly to client inquiries via phone or email.
- Coordinated appointments to show homes to prospective buyers.
Education
Associate of Arts
Skills
Communicated effectively with Spanish and English speakers.
Assisted in managing electronic health records.
Supported scheduling of appointments.
Facilitated collaboration among team members.
Practiced effective communication in all interactions.
Maintained attention to detail in tasks.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Administrative Assistant
Advanced Eye Care of New York
10.2024 - CurrentRead More
Ophthalmic Medical Technician
Advance Eye Care
10.2024 - CurrentRead More
Real Estate Agent
Keller Williams
01.2019 - 03.2020Read More
Borough of Manhattan Community College
Associate of Arts
Read More