Diana Rueda
Certificate In Nursing Assisting And Certificate In Dental Assisting
Wichita,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have strong work ethic and have experience with customer service .
Overview
1
1
year of professional experience
1
1
Language
Work History
Insurance Receptionist
Nora Galarza
06.2023 - Current
- Efficiently processed payments from clients, accurately reconciling accounts receivable balances.
- Facilitated open communication between agents and clients through effective message management techniques.
- Supported new employees during their onboarding process, fostering a welcoming work environment.
- Improved customer satisfaction by providing prompt and accurate information on insurance policies and procedures.
- Collaborated with colleagues to ensure smooth office operations and coordination of tasks.
- Assisted in the resolution of client issues, demonstrating empathy and professionalism at all times.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
No Degree - Dental Assisting
Accelerated Academy For Dental Assisting
03.2024
No Degree - Certificate Nursing Assistant
WSU Tech
3821 E Harry St10.2023
High School Diploma -
West High School
820 S Osage St05.2023
Skills
Data entry proficiency
Strong Organization
Client Relationship Building
Time Management
Telephone skills
Customer/Client relations
Greeting and Seating Clients
Mail handling
Documentation And Reporting
Teamwork and Collaboration
Customer Service
Multitasking
Self Motivation
Active Listening
Organizational Skills
Adaptability
Hobbies / Experiences
I enjoy working out
cooking / meal planning
recently been into reading
i enjoy drink coffee
Timeline
Insurance Receptionist
Nora Galarza
06.2023 - Current
No Degree - Dental Assisting
Accelerated Academy For Dental Assisting
No Degree - Certificate Nursing Assistant
WSU Tech
High School Diploma -
West High School
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