Diana Russi
Winter Park,FL
Summary
Aspiring Human Resources professional currently pursuing a bachelor’s degree in business management with a specialization in Human Resources (expected to graduate with honors in December 2026). Brings over six years of experience supporting organizational operations, employee interactions, and client relations in fast-paced environments. Recognized for strong interpersonal skills, relationship-building abilities, and a results-driven mindset. Proven ability to foster collaboration, support team success, and enhance workplace experiences. Passionate about developing people, strengthening organizational culture, and contributing to business outcomes through effective HR practices.
Overview
7
7
years of professional experience
Work History
Business Assistant
Heartland Dental
Orlando, FL
07.2022 - 12.2024
- Served as a key point of contact for patients, demonstrating strong interpersonal and communication skills.
- Built and maintained positive relationships by addressing questions, resolving concerns, and ensuring a seamless experience.
- Collaborated across departments to coordinate schedules, meetings, and communications, improving workflow efficiency.
- Supported administrative and onboarding-related processes while maintaining accuracy and organization.
- Handled sensitive information with a high level of confidentiality and professionalism.
- Organized patient files and documentation to streamline access for clinical staff.
- Assisted in preparing reports and presentations for team meetings and updates.
Office Administrator
FBC Mortgage LLC
Longwood, FL
12.2020 - 07.2022
- Managed daily office operations while fostering a collaborative and organized work environment.
- Strengthened team relationships through consistent communication and operational support.
- Reviewed and processed documentation with accuracy, contributing to efficient business operations.
- Improved workflow coordination, reducing delays and enhancing productivity.
- Contributed to maintaining a positive and professional workplace culture.
Administrative Assistant
Minto Communities
Daytona Beach, FL
12.2017 - 11.2020
- Built strong relationships with clients, visitors, and internal teams through professional communication.
- Acted as a liaison to ensure clear communication and positive interactions among stakeholders.
- Maintained confidential records with integrity and attention to detail.
- Supported scheduling and coordination efforts to enhance team productivity.
- Helped create a welcoming and supportive environment for both employees and clients.
Education
Bachelor of Science - Business Management
Seminole State College of Florida
Sanford, FL12.2026
Associate of Arts -
Seminole State College of Florida
Sanford, FL05.2020
Skills
- Employee Relations
- Relationship Building
- Communication & Interpersonal Skills
- Conflict Resolution
- Organizational Support
- Customer Experience
- Administrative Coordination
- Adaptability & Problem-Solving
- Client relationship building
- Document management
- Vendor negotiation
- Attention to detail
- Customer service
Timeline
Business Assistant
Heartland Dental
07.2022 - 12.2024
Office Administrator
FBC Mortgage LLC
12.2020 - 07.2022
Administrative Assistant
Minto Communities
12.2017 - 11.2020
Bachelor of Science - Business Management
Seminole State College of Florida
Associate of Arts -
Seminole State College of Florida