Shentia White

• Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.
• Verified work aligned with service levels agreed and client requirements.
• Generated reports detailing findings and recommendations.

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• Supervised administrative staff of 13 and delivering consistent coaching and mentoring to improve job efficiency.
• Communicated with patients with compassion while keeping medical information private.
• Resolved conflicts promptly among hygienist, dental assistants and business assistants to keep workflows on task.

• Created and maintained filing systems by organizing and adding files.
• Managed supply inventory and purchased office supplies when running low.
• Performed bookkeeping and completed bank deposits to assist

• Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.