Diana Sheridan
Shawnee,KS
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
30
30
years of professional experience
Work History
Switchboard Operator/Receptionist
James B. Nutter & Company
10.1993 - 04.2023
- Handled successfully 500+ incoming and outgoing telephone calls daily, efficiently and with no complaints
- Excelled at customer service, solid clerical skills, and efficient in data entry
- Greeted customers, signed them in, and directed them to their destination
- Acquired an annual salary of $98,000 over a 30 year period of time.
Education
High school diploma -
Shawnee Mission North High School
Overland Park, KSSkills
- Time Management
- Office Equipment Operation
- Verbal and Written Communication
- Mail Handling
- Customer and Client Relations
- Document Control
- Telephone Skills
- Security Awareness
- Multi-Line Telephone Systems
- Business Operations Understanding
- Reception Desk Management
- Microsoft Office
- Data Inputting
- Visitor Check-In
- Organization Skills
- Greet Visitors
- Administrative and Clerical Support
- Call Transfers
- Appointment Confirmation
- Answer Telephone Calls
- Call Answering and Routing
- Call Screening
- Documentation
- Prioritization
- Information Retrieval
- Appointment Booking
- Greeting and Seating Clients
- Organization and Efficiency
- Security Monitoring
- Schedule Management
Certification
Multi-line Phone Systems (10+ years)
Clerical and Data Entry Experience (10+ years)
Phone Etiquette (10+ years)
Front Desk (10+ years)
Customer service (10+ years)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Often you have to rely on intuition.
Bill Gates
Timeline
Switchboard Operator/Receptionist
James B. Nutter & Company
10.1993 - 04.2023
High school diploma -
Shawnee Mission North High School
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