Diana Stafford
Loganville,GA
Summary
Accomplished General Manager at Captain D's Seafood with expertise in operations management and leadership. Enhanced profit margins by implementing cost-control measures and optimizing inventory. Developed staff through tailored training programs, boosting team productivity and morale. Skilled in customer relationship management and problem resolution, fostering a positive work environment.
Overview
16
16
years of professional experience
Work History
General Manager
Captain D's Seafood
Snellville, GA
10.2009 - Current
- Oversaw daily operations, ensuring compliance with food safety and quality standards.
- Managed inventory levels to optimize supply chain efficiency and reduce waste.
- Developed training programs for staff, enhancing service delivery and operational performance.
- Implemented cost-control measures, improving profit margins while maintaining customer satisfaction.
- Fostered a positive work environment, mentoring managers to enhance team productivity and morale.
Education
High School Diploma -
South Vermillion High School
Clinton, IN05-1985
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Team training and development
- P&L management
- Staff development
- Administrative skills
- Risk management
- Business administration
- Staffing
- Schedule management
- Motivation
Timeline
General Manager
Captain D's Seafood
10.2009 - Current
High School Diploma -
South Vermillion High School