DIANA TALAVERA
Las Vegas,NV
Summary
Accomplished insurance producer with experience in sales and customer service. Excellent communicator with strong interpersonal and problem-solving skills, significantly enhancing client satisfaction. Proven ability to build customer relationships, identify needs, and provide comprehensive insurance coverage. Excelled in building client relationships through effective networking and strategic outreach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Producer
Jason Paszek - State Farm
2023.09 - Current
- 60-100 Outbound calls per day, exceptional customer service, educating clients on their insurance needs
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
Independent Insurance Producer
First Connect Insurance
2022.02 - 2023.09
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
Independent Insurance Producer
Hippo Insurance
2021.03 - 2022.02
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling
- Built relationships with mortgage lenders to assist their clients while building a book of business in our company
Licensed Insurance Producer
Castle Insurance Group
2020.01 - 2021.03
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
Licensed Insurance Producer
Allstate Agency
2018.02 - 2020.01
- Sought out new clients and developed client relationships through networking, direct referral lead databases, and cold calling
Senior Retail Loan Officer
Bank Of America
2013.08 - 2017.09
- Examined customer loan applications for loan approvals and denials
Cage Cashier
Rio Hotel And Casino
2010.05 - 2013.08
• Processed various cash transactions and answered gaming customer questions
Education
Associate of Science - Criminal Justice
ITT Technical Institute
01.2012
Certificate - Massage Therapy
Nevada School of Massage Therapy
Las Vegas, NV01.2008
Skills
- Proficient at MS Suite
- Commercial lines
- Quote information
- Client needs analysis
- Health insurance
- Life insurance
- Quotes and sales
- Auto insurance
Certification
- Licensed Property and Casualty, Life and Health
- Non-resident Licensed in Arizona, California & Utah (P&C and L&H)
- Nevada Public Notary
- LSA & NNA
References
References available upon request
Timeline
Insurance Producer
Jason Paszek - State Farm
2023.09 - Current
Independent Insurance Producer
First Connect Insurance
2022.02 - 2023.09
Independent Insurance Producer
Hippo Insurance
2021.03 - 2022.02
Licensed Insurance Producer
Castle Insurance Group
2020.01 - 2021.03
Licensed Insurance Producer
Allstate Agency
2018.02 - 2020.01
Senior Retail Loan Officer
Bank Of America
2013.08 - 2017.09
Cage Cashier
Rio Hotel And Casino
2010.05 - 2013.08
Certificate - Massage Therapy
Nevada School of Massage Therapy
Associate of Science - Criminal Justice
ITT Technical Institute