Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Diana Tapia

Cary,North Carolina

Summary

I elevate mindsets, income streams, and investment properties.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Apartment Rental Manager/Provider

Dublin Place Corporate Housing
Colorado Springs, CO
09.2010 - 05.2023
  • Increased 12 Investment properties cashflow by 17% a year within a 7 year period.
  • Contract work permitting 70% of our contracts renewed at the end of lease term.
  • Increased customer traffic 100% by creating new website, copywriting, and networking with local Companies.
  • Maintained a high level of customer satisfaction with 65 out of 65 clients reporting a five-star review.
  • Increased properties rentability by identifying property weakness and enhancing properties for profitability.
  • Developed strategic marketing campaigns to increase profitability and efficiency.
  • Worked side by side with general contractors in redesigning, curating and furnishing investment properties.
  • Manged all core rental processes for a Multi-Family Investment.
  • Created processes and systems for onboarding clients.
  • Trained contractors and new hires to operate efficiently under my systems.

Professional Cleaner

House Pros
Colorado Springs, CO
01.2005 - 01.2010
  • Built long term client relationships that resulted in repeated business based on exceptional service and customer satisfaction for 7 years.
  • Developed the skill of marketing by implementing a variety of marketing techniques to find new customers.
  • Developed the skill of exceeding customer expectations by understanding and identifying the clients needs from the onset.

Assistant Manager

Hill Park
Colorado Springs, CO
07.1999 - 07.2002
  • Decreased vacancy rate for a 425 Apartment Complex by 40% with an average monthly occupancy of 85% within 2 years, by creating a business for profit model and implementing follow through protocols.
  • Reduced turnover rate by 40% through identifying retention obstacles and working seamlessly with colleagues to overcome them.
  • Created strong community ties to increase customer retention by organizing year round events for tenants.

Education

Certification - LIfe Coaching

The Life Coach School
United States
05-2023

High School Diploma -

The School of Life
Earth

Skills

Sales

Bookkeeping

Coaching

Copywriting

Marketing

100% Follow Through

Team Leader

Solution Finder

ROI Maximizer

Clear Communicator

Affiliations

  • Active Volunteer - Spent 2 years in Colombia S.A, teaching farmers how to read and write. 2009 - Present
  • Toastmasters - Learning the skill of Public Speaking. 2022-2023
  • Women's Business Mastermind - Created a space for entrepreneurs to find creative business solutions, to support each other and receive coaching to overcome obstacles. 2023
  • Weightloss Coach - Coached women in overcoming their overeating. 2023

Certification

Certified Life Coach Certification at the Life Coach School 2023

  • Developing the skill of identifying the root cause to any issue and learning how to manage ones mind, is the greatest contribution an individual can offer their Employer.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Apartment Rental Manager/Provider

Dublin Place Corporate Housing
09.2010 - 05.2023

Professional Cleaner

House Pros
01.2005 - 01.2010

Assistant Manager

Hill Park
07.1999 - 07.2002

Certification - LIfe Coaching

The Life Coach School

High School Diploma -

The School of Life

Similar Profiles

CREATE PROFILE
Diana Tapia