Summary
Overview
Work History
Education
Skills
Timeline
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Diana Taylor-Stanford

Edison,NJ

Summary

Organized Invoicing Assistant with solid background in finance and administration. Possess direct experience in invoice processing, client billing, financial record maintenance and database management. Strengths include problem-solving abilities, accuracy and proficiency in various accounting software. Have consistently improved invoicing processes to enhance efficiency in previous roles.

Overview

33
33
years of professional experience

Work History

Client Billing

Cheytec Telecommunications
Sayreville, New Jersey
09.2016 - 08.2019
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Managed client billing processes including accounts receivable and payable duties.
  • Implemented procedures to ensure accuracy of client billing information.

Client Service Manager

CSSC Inc
Edison, NJ
02.1995 - 09.2016
  • Assigned work and monitored performance of project personnel.
  • Developed and managed client relationships to ensure satisfaction with services provided.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.

Client Service Representative

Home Life Insurance
Piscataway, New Jersey
07.1986 - 07.1994
  • Assisted customers with product information and pricing.
  • Led on- and off-site customer support teams across multiple time zones.
  • Monitored customer satisfaction levels through surveys and feedback forms.

Education

Insurance Licensing - Life And Health Insurance

Bankmark School of Business
Morris Plains, NJ
03-1995

High School Diploma -

Neptune Senior High School
Neptune City, NJ
06-1970

Some College (No Degree) - Business Administration

Brookdale Community College
Lincroft, NJ

Skills

  • Client billing management
  • Accounts receivable
  • Customer relationship management
  • Project management

Timeline

Client Billing

Cheytec Telecommunications
09.2016 - 08.2019

Client Service Manager

CSSC Inc
02.1995 - 09.2016

Client Service Representative

Home Life Insurance
07.1986 - 07.1994

Insurance Licensing - Life And Health Insurance

Bankmark School of Business

High School Diploma -

Neptune Senior High School

Some College (No Degree) - Business Administration

Brookdale Community College

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Diana Taylor-Stanford