DIANA TORRES
Auburndale
Summary
Dynamic and results-oriented professional with extensive experience at ULTA BEAUTY as a Skin Therapist. Excelled in customer engagement and skin care expertise, significantly enhancing client satisfaction and loyalty. Demonstrated proficiency in bilingual communication and microdermabrasion, contributing to surpassing sales goals. Renowned for exceptional planning and organizational skills, ensuring seamless event execution and promotional success.
Overview
9
9
years of professional experience
Work History
ULTA BEAUTY
SKIN THERAPIST
04.2022 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Cosmetics Sales Representative
BELK
03.2020 - 04.2022
- Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
- Participated in ongoing professional development opportunities to bolster expertise in cosmetic products, sales techniques, and customer service best practices.
- Conducted educational workshops on makeup application techniques for small groups of clients interested in learning new skills or improving their current abilities.
- Participated in promotional events such as fashion shows or charitable fundraisers to represent the brand positively within the local community.
- Boosted sales revenue through engaging product demonstrations and persuasive communication skills.
COUNTER MANAGER STEE LUDER
Dillards Department Store
08.2016 - 01.2020
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Achieved sales goals through effective communication and demonstration of products.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
Education
High School Diploma -
INSTITUTO GUADALUPANA
HONDURAS05-1988
Skills
- Skin care therapist (state of florida)
- Customer relations
- Nursing assistant
- Event planning
- Bilingual fluency in spanish and english
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 2 in the development of dermalogica.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
ULTA BEAUTY
SKIN THERAPIST
04.2022 - 02.2025
Cosmetics Sales Representative
BELK
03.2020 - 04.2022
COUNTER MANAGER STEE LUDER
Dillards Department Store
08.2016 - 01.2020
High School Diploma -
INSTITUTO GUADALUPANA
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