Diana Vargas
Kissimmee,FL
Summary
Hardworking Uber with over 9 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Dedicated and hardworking Retail Supervisor successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
18
18
years of professional experience
Work History
Driver
Uber And Lyft
Kissimmee, FL
07.2014 - Current
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Followed safety regulations and state laws governing vehicle operation.
- Greeted passengers and assisted them with boarding and disembarking the vehicle.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Complied with traffic regulations to safely operate vehicles.
- Helped passengers navigate unfamiliar locations upon request.
- Offered riders information about local attractions and restaurants.
- Achieved consistently high customer scores due to exceptional service.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Provided excellent customer service by anticipating passenger needs before they arose.
Supervisor
Century 21 Department Store
New York, NY
05.2006 - 06.2014
- Researched out-of-stock items to find additional inventory in other store locations.
- Coached, trained, and motivated employees to ensure effective team performance.
- Stayed up to date on product trends and customer needs.
- Supervised work of cashiers, training new team members and monitoring performance.
- Supervised and coordinated the daily activities of retail store associates.
- Used Point of Sale register system to complete transactions.
- Coordinated restocks to keep retail displays organized and full for customers.
- Developed strategies to increase customer satisfaction, loyalty, and sales.
Education
Some College (No Degree) - Business Administration
Monroe College
The Bronx, NYSkills
- Passenger Assistance
- Bilingual Spanish & English
- Cash Handling
- Data Entry
- Customer Service
- Team Leadership
- Microsoft Office
- Independent contractor Diver Uber/Lyft
- Task Delegation
- Cash Drawer Reconciliation
- Time Management
- Safe Driving
- Time, Mileage, and Fuel Tracking
- Clean Driving Record
- Routine Vehicle Maintenance
- Valid Driver's License
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Driver
Uber And Lyft
07.2014 - Current
Supervisor
Century 21 Department Store
05.2006 - 06.2014
Some College (No Degree) - Business Administration
Monroe College