Diana Vargas
Oxnard,California
Summary
Motivated retail professional skilled in processing transactions and merchandising products with demonstrated strength in customer service, time management, and satisfy customers with exceptional service every day. Back up coworkers and always take on extra work. Good at troubleshooting problems and building successful solutions. Stays on top of demands. Maintains organized, clean, and safe work areas with diligent attention to important details. Recent graduate seeking opportunity to begin career. Excited about opportunity to take next career step.
Overview
1
1
year of professional experience
Work History
General Merch
Target
05.2019 - 10.2019
- Helped individuals locate desired items, maintaining customer satisfaction and loyalty
- Kept storage areas, display cases and sales isles clean with regular attention
- Supported sales floor restocking by moving groups of items to merchandise aisles
- Stocked store shelves and end-caps with merchandise
- Boosted sales with well-stocked, well-organized and attractive displays
- Assisted with merchandise changes on shelves
- Assisted with Cashier when needed
- Engaged customers in pleasant conversation while completing cash register transactions
- Bagged products for customers
- Assisted with assembling online orders.
Customer Service Representative
Golds Gym
04.2019 - 05.2019
- Gave customers full attention and attended to their needs
- Anticipated needs to keep customers happy
- Collaborated with colleagues and co-workers to deliver quality customer service
- Addressed customer questions and complaints with professionalism
- Delivered fast and friendly service to handle questions and service complaints
- Answered phones and transferred calls to designated staff
- Managed customer calls efficiently
- Assisted with cash register
- Assisted with translating in Spanish to English
- Kept accurate records of all interactions, including customer names, addresses, phone numbers and credit card information.
Education
Bachelor of Arts in Psychology -
California State University, Channel Islands
01.2022
Associates of Arts in Psychology -
Ventura College
01.2015
High School Diploma -
Rio Mesa
01.2011
Skills
- Follows-through
- Problem-solving
- Bilingual
- Microsoft Office
Volunteer
Alzheimer’s event· October 2018
· Volunteered at Alzheimer's Event in The Collection, Riverpark, Oxnard CA.
· Set up tent/booths, provided information and instructions about what to do in the tent, explained to new volunteers what to do.
Meet Each Need with Dignity · October 2016 - October 2016
· Checked incoming food items for expiration dates and disposed of expired products
· Set up food distributions with needed products
· Verified ticket distribution in order to verify the number of food that a person can take.
Rio Mesa ·December 2008 - December 2010
Rio Mesa Dance Club.
Timeline
General Merch
Target
05.2019 - 10.2019
Customer Service Representative
Golds Gym
04.2019 - 05.2019
Bachelor of Arts in Psychology -
California State University, Channel Islands
Associates of Arts in Psychology -
Ventura College
High School Diploma -
Rio Mesa