Summary
Work History
Education
Skills
Languages
Timeline
Generic

Diana Vazquez

Ceres,CA

Summary

Motivated Shift Manager with a focus on team supervision and operational compliance. Trained new employees on food safety and customer service protocols while managing inventory levels and placing supply orders. Dedicated to enhancing customer engagement through effective promotional strategies and efficient complaint resolution.

Work History

Shift Manager

Burger King
San Jose, CA
01.2026 - 03.2026
  • Supervised team performance to ensure compliance with operational standards.
  • Trained new employees on food safety and customer service protocols.
  • Managed inventory levels and placed orders for supplies as needed.
  • Implemented promotional strategies to enhance customer engagement and sales.
  • Resolved customer complaints efficiently to maintain satisfaction levels.
  • Assisted in maintaining cleanliness and organization of the restaurant environment.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Modesto Junior College
Modesto, CA

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Staff motivation
  • Punctual and reliable
  • Handling customer complaints
  • Energetic and enthusiastic
  • Team development
  • Delegating work
  • Quality assurance

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Shift Manager

Burger King
01.2026 - 03.2026

Modesto Junior College
Diana Vazquez