Diana Velazquez-Escober
Jackson,TN
Summary
Driven marketing professional with a proven track record at Aeneas Internet & Telephone, enhancing brand visibility and customer engagement through strategic social media campaigns and effective communications management. Skilled in Adobe content creation and bilingual customer interaction, demonstrating exceptional time management and ability to thrive in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Marketing Coordinator
Aeneas Internet & Telephone
Jackson, TN
02.2020 - 09.2024
- Handled telephonic inquiries and resolved issues promptly.
- Generated customer accounts.
- Processed ID badges for new hires and existing staff.
- Strategized, implemented, and optimized social media campaigns for better reach.
- Developed content using Adobe.
- Prepared, conceptualized and requested promotional materials.
- Oversaw adherence to budgetary guidelines monthly.
- Coordinated and managed company-wide events.
Server/Cashier Team Lead
U.S. Donuts
Jackson, TN
06.2016 - 02.2020
- Ensured high-quality donut presentation.
- Processed customer transactions efficiently.
- Assisted clients effectively.
- Managed phone inquiries efficiently.
- Ensured a tidy and presentable store environment.
- Ensured proper closure of store after business hours.
Education
Bachelor of Arts - Graphic Designer
The University of Tennessee At Martin
Martin, TN12-2019
Skills
- Customer Interaction Proficiency
- Bilingual
- Effective Time Management
- Perform Well in High-Pressure Environments
- Social media oversight
- Scheduling
- Proofreading
- Communications management
- Branding
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Marketing Coordinator
Aeneas Internet & Telephone
02.2020 - 09.2024
Server/Cashier Team Lead
U.S. Donuts
06.2016 - 02.2020
Bachelor of Arts - Graphic Designer
The University of Tennessee At Martin
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