Diana Venzor
Pampa,TX
Summary
Proven professional with a track record of enhancing customer satisfaction at Happy State Bank through exceptional service and a strong work ethic. Good in financial document organization and demonstrates professionalism and empathy, ensuring trust and loyalty among customers. Organized Bank Teller proficient in time management. Experienced in cash handling, balancing drawers and inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teller
Happy State Bank
10.2023 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
Bookkeeper
United Supermarkets
05.2019 - 12.2021
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Education
Associate of Science - Welding
Clarendon College
Pampa, TX05.2024
High School Diploma -
Pampa High School
Pampa, TX05.2021
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Patience and Empathy
- Excellent time management skills
Certification
- General Welding Specialist: Structural Steel Welding, Clarendon College - January 2023 - May 2024
Languages
Spanish
Native or Bilingual
Timeline
Teller
Happy State Bank
10.2023 - Current
Bookkeeper
United Supermarkets
05.2019 - 12.2021
Associate of Science - Welding
Clarendon College
High School Diploma -
Pampa High School