Diana Villa
Sahuarita,Arizona
Summary
Resourceful Support Coordinator known for high productivity and efficient task completion. Possess key skills in client relationship management, problem-solving, and project coordination. Excel using empathy, communication, and adaptability to meet diverse client needs and foster positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Coordinator
Department of Economic Security
Tucson, Arizona
08.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Provided referrals to appropriate health care providers or other community resources.
Nurturing Parenting Educator
Amazing Grace Arizona
Tucson, AZ
07.2023 - Current
- Created an environment that was conducive to learning and growth.
- Observed, documented, and reported on each child's development and behavior.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
Family Connections Consultant
Amazing Grace Arizona
Phoenix, AZ
05.2022 - Current
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Conducted home visits and kept in contact with families by phone in accordance with agency policies.
- Utilized task prioritization and data organization skills to effectively manage large caseload.
- Served as liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors and other contacts to help children facing problems such as disabilities, abuse or poverty.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Teacher Assistant
Herencia Guadalupana Lab School
Tucson, AZ
08.2021 - 12.2021
- Assisted in the development and implementation of lesson plans.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Provided individual assistance to students as needed.
- Encouraged positive social interaction among students.
- Oversaw safety and well-being of students under care during teacher absences.
- Followed school schedules and policies to promote safety and learning.
Teacher Assistant
La Casita Daycare & Learning Center
Tucson, Arizona
10.2020 - 07.2021
- Assisted in the development and implementation of lesson plans.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Provided individual assistance to students as needed.
- Monitored student behavior during class time and assisted with discipline issues when necessary.
- Created learning materials such as worksheets, games, projects.
Education
Bachelor of Science - Family Studies And Human Developmnent
University of Arizona
Tucson05.2022
Skills
- Crisis Services Coordination
- Family Needs Assessments
- Relationships and Rapport
- Client Advocacy
- Case Management
- Evaluation and Assessment
- Community Resources
- Service Planning
- Conducting Interviews
- Parenting Education
Certification
- CPR Certification - American Heart Association.
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Support Coordinator
Department of Economic Security
08.2023 - Current
Nurturing Parenting Educator
Amazing Grace Arizona
07.2023 - Current
Family Connections Consultant
Amazing Grace Arizona
05.2022 - Current
Teacher Assistant
Herencia Guadalupana Lab School
08.2021 - 12.2021
Teacher Assistant
La Casita Daycare & Learning Center
10.2020 - 07.2021
Bachelor of Science - Family Studies And Human Developmnent
University of Arizona
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