Diana Vital Ortiz
Brooklyn Park,MN
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
3
3
years of professional experience
Work History
Waitress
Family Cafe and Diner
6236 56th Ave N, Crystal, MN 55429
01.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
GED -
Osseo Area Schools Adult Education
7051 Brooklyn Blvd #200, Brooklyn Center, MN 5542905-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Cleanliness
- Decision-making
- Food running
- Active listening
- Time management
- Supply restocking
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Family Cafe and Diner
01.2022 - Current
GED -
Osseo Area Schools Adult Education