Diana Weyhmiller

• Collaborated with cross-functional teams for effective case management and resolution.
• Assisted clients in achieving personal goals through individualized case management services.
• Maintained detailed records of client interactions, ensuring accuracy and consistency in case management.
• Provided ongoing case management services, monitoring progress and adjusting support strategies as needed.
• Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
• Enhanced client experience by providing comprehensive case management support services.
• Meet weekly goals 100% accuracy in case managent
• Collaborated with multidisciplinary teams for comprehensive case management and optimal outcomes.
• Collaborated with multidisciplinary teams for optimal client care and successful case management outcomes.
• Enhanced client satisfaction by providing comprehensive case management services and support.
• Performed eligibility assistance, case management, referrals or related function.
• Developed tailored case management plans to help clients achieve financial stability and self-sufficiency.
• Enhanced family well-being by implementing comprehensive case management services and support.
• Maintained detailed records of case management activities in compliance with regulatory requirements.
• Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.

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• Designed and implemented engaging recreational programs for diverse age groups.
• Oversaw compliance with safety regulations, maintaining a safe environment for all participants. Making sure that student understands the what to do in a fire drill and Active shootin
• Provided exceptional customer service to parents and guardians, addressing concerns promptly and professionally while maintaining confidentiality at all times.
• Contributed to the development of a positive organizational culture by embodying the core values of teamwork, respect, and inclusion in daily interactions.
• Promoted a safe and welcoming atmosphere by enforcing strict adherence to safety guidelines during all activities.
• Developed customized activity plans for diverse age groups, ensuring an inclusive and tailored experience for all participants.
• Prepared reports for management regarding status and progress of recreational activities.
• Provided clear instruction to activity and program student to deliver fun and maintain safety.
• Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
• Train CPR, Bloodborne passages,and First Aid

• Oversaw daily operations to ensure efficiency and adherence to agency policies.
• Developed strategies to enhance program effectiveness and community engagement.
• Developed and implemented process improvements, enhancing team productivity and workflow. Staff met the agency goals each month by having 95% or better standard of process.
• Trained and mentored staff, fostering professional development and skill enhancement.
• Analyzed performance data to identify trends and inform strategic decision. Will report trends to my supervisors.
• Collaborated with cross-functional teams to streamline project execution and achieve objectives. Done by due date
• Managed budgets effectively, optimizing resource allocation for maximum impact.
• Turn report and analysis the designated due date. With a 100% accuracy.
• Led regular team meetings to discuss progress, address challenges, and set goals.
• Established key performance indicators to measure success and drive continuous improvement initiatives.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed a strong agency culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Managed budgets effectively, ensuring that the programs stays within the budget
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Developed comprehensive risk management plan, minimizing potential disruptions to state operations.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Managed budget allocations to prioritize spending on high-impact programs, optimizing resource utilization.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Successfully managed budgets and allocated resources to maximize productivity.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Developed detailed plans based on broad guidance and direction.