Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Diana Yariksa Villanueva

Richmond ,Texas

Summary

Bobbi Brown Counter Manager with 7 years of experience in the beauty industry, specializing in inventory management, sales strategy, and customer engagement. Demonstrates strong leadership and team collaboration skills, consistently exceeding sales targets through strategic relationship building. Passionate about enhancing client experiences and fostering brand loyalty through innovative product training and engaging masterclasses.

Overview

2027
2027
years of professional experience

Work History

Business Manager

Dillards
Sugar Land, TX
2025 - Current
  • Developed and implemented operational strategies to enhance store performance.
  • Collaborated with cross-functional teams to optimize inventory management processes.
  • Trained and mentored staff on customer service best practices and sales techniques.
  • Analyzed sales data to identify trends and inform merchandising decisions.
  • Led initiatives to enhance customer satisfaction through targeted in-store promotions.
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Evaluated employee performance, providing constructive feedback for professional growth.

BOBBI BROWN COUNTER MANAGER

Macy’s
Houston
10.2023 - 07.2025
  • Lead color consultations and client demos, enhancing sales and client relations.
  • Organize and host masterclasses, driving engagement and brand loyalty.
  • Expand client database through effective event follow-ups and promotions.
  • Achieve and exceed sales targets through strategic relationship building.

CLINIQUE COUNTER MANAGER

Ulta
Richmond
02.2020 - 10.2023
  • Managed Clinique counter, enhancing customer satisfaction and sales.
  • Analyzed skin types to recommend suitable products, boosting client trust.
  • Promoted from beauty advisor to counter manager, demonstrating leadership.
  • Conducted color matching consultations, improving product recommendations.
  • Followed up with clients, strengthening customer relationships and loyalty.

BEAUTY ARTIST

Morphe
Houston
04.2018 - 02.2020
  • Expertly matched customers with ideal products, enhancing personalized shopping experiences.
  • Managed stock levels efficiently, ensuring optimal product availability and customer satisfaction.
  • Executed cash transactions accurately while providing exceptional customer service.
  • Performed makeovers, showcasing product benefits and boosting customer confidence.
  • Collaborated with team to create engaging shopping environments, driving increased sales.

Education

COSMETOLOGY

Ogle School Hair Skin Nails-Stafford

Skills

  • Inventory Management (Expert), Sales Strategy (Expert), Customer Engagement (Expert), Team Leadership (Expert), Product Training (Expert)

LANGUAGES

English, Spanish.

Timeline

BOBBI BROWN COUNTER MANAGER

Macy’s
10.2023 - 07.2025

CLINIQUE COUNTER MANAGER

Ulta
02.2020 - 10.2023

BEAUTY ARTIST

Morphe
04.2018 - 02.2020

COSMETOLOGY

Ogle School Hair Skin Nails-Stafford

Business Manager

Dillards
2025 - Current
Diana Yariksa Villanueva