MARK RIGTRUP
Lehi,UT
Summary
Accomplished sales and operations leader with over 30 years of experience driving revenue growth, operational efficiency, and team development management across manufacturing, distribution, and foodservice industries. Expert in territory management, engaged team mentoring, integrity based communication, account growth, CNC operations, and lean manufacturing principles, with a proven track record of exceeding sales targets, improving customer retention, and implementing process improvements. Adept at leading cross-functional teams, optimizing workflows, and delivering measurable results in high-pressure, fast-paced environments. Recognized for strategic problem-solving, relationship-based leadership, and consistently achieving awards for excellence and performance.
Overview
46
46
years of professional experience
5
5
Certifications
Work History
VP of Business Development
Culinary Consultants
Salt Lake City, UT
10.2025 - Current
- Provided coaching and mentorship for new restaurant operators to enhance operational effectiveness.
- Engineered menus and implemented food cost controls to maximize profitability.
- Developed standard operating procedures to improve consistency in service delivery.
- Conducted employee training sessions focused on best practices and efficiency.
- Integrated technology solutions to streamline operations and reduce waste.
Sales Advisor
CDS Solutions
Salt Lake City, UT
10.2025 - Current
- Product Specialist for Costco.
- Engage with customers to communicate product knowledge.
- Collaborate with team members to effectively increase sales and customer engagement.
- Increased sales projections up to 80%.
CNC Machine Operator
SilencerCo LLC
West Valley City, UT
03.2025 - 09.2025
- Operated CNC machines using precision tools, ensuring compliance with quality and production specifications.
- Calculated and set offsets, calibrating equipment to maintain machine efficiency and accuracy in production.
- Conducted regular quality checks following lean manufacturing principles and 5S organization standards.
- Monitored machine performance, identifying maintenance needs and troubleshooting malfunctions proactively.
- Collaborated with team members to streamline production workflow and optimize manufacturing throughput.
- Achieved minimal defective parts through meticulous machine operation and quality control.
- Improved CNC efficiency by 12% through process adjustments and careful calibration methods.
Territory Manager
US Foods
Ogden, UT
09.2009 - 09.2022
- Managed customer accounts, ensuring consistent delivery, satisfaction, and timely collection of payments.
- Developed relationships with clients through proactive communication and solution-oriented problem-solving strategies.
- Implemented strategic sales plans to increase territory revenue and maintain competitive market positioning.
- Coordinated delivery schedules, logistics, and account management for multiple high-volume clients.
- Trained and guided team members in customer engagement, sales processes, and operational standards.
- Expanded territory revenue from startup to $12M annually through targeted prospecting and account growth.
- Recognized multiple times for excellence with Business Diamond, Gold, Silver, and Bronze awards.
Driver
Big Daddy's Pizza
Salt Lake City, UT
01.2014 - 12.2016
- Prepared pizzas and managed kitchen operations while ensuring food quality and safety compliance.
- Coordinated order processing and delivery schedules for timely and accurate customer service delivery.
- Handled phone orders and customer inquiries with professionalism and effective communication skills.
- Consistently maintained on-time delivery rate exceeding 95% for all assigned routes.
- Streamlined order handling processes, reducing preparation-to-delivery time by 10% efficiently.
Driver
DST Distributors
Springville, UT
09.1998 - 12.2014
- Transported goods across multiple states adhering to strict safety, reliability, and punctuality standards.
- Coordinated warehouse operations including loading, unloading, and inventory checks efficiently.
- Maintained accurate delivery logs, invoices, and compliance with transportation regulations.
- Completed over 16 years of accident-free deliveries while maintaining punctual service standards.
- Streamlined warehouse operations, reducing loading and unloading times by 15% efficiently.
District Sales Manager/Marketing Associate
Sysco Intermountain West
Jordan, UT
05.2004 - 10.2008
- Managed sales team performance, providing guidance and mentoring to achieve sales objectives consistently.
- Coordinated product promotions with brokers, increasing adoption across multiple key client accounts successfully.
- Developed quarterly and annual sales strategies aligned with organizational growth targets and KPIs.
- Conducted client meetings to ensure satisfaction, address issues, and resolve operational challenges efficiently.
- Prepared reports and forecasts to inform leadership decisions and guide team development initiatives.
- Promoted from Marketing Associate to District Sales Manager within four years through performance excellence.
- Achieved President's Club plus additional recognitions for surpassing sales objectives and team performance goals.
Chain Account Manager/Area Supervisor/Salesman
Carlson Distributing
Salt Lake City, UT
09.1989 - 05.2004
- Managed corporate accounts including Smith's, Albertson's, 7-Eleven, ensuring consistent product supply and satisfaction.
- Oversaw territory operations, including merchandising, staffing, and logistics, to optimize sales performance.
- Conducted product launches, promotions, and training for team members and clients effectively.
- Monitored market trends, competition, and sales performance to recommend operational adjustments.
- Implemented sales strategies and operational processes to drive efficiency and maximize revenue growth.
- Promoted from entry-level merchandiser to Chain Account Manager through consistent performance and leadership.
- Increased regional sales by 18% through effective account management and targeted promotional activities.
Training Manager/Personnel Manager/Supervisor/Store Manager
Rainbo Oil Company
Salt Lake City, UT
09.1986 - 10.1989
- Managed store operations across multiple locations, including staffing, scheduling, and inventory management.
- Designed and delivered staff training programs to improve performance and customer service standards.
- Conducted performance evaluations, providing feedback and coaching for employee development and retention.
- Monitored store metrics and sales performance, implementing process improvements where necessary.
- Improved staff performance and retention through structured training programs and mentorship initiatives.
- Streamlined operations across multiple stores, reducing inefficiencies and increasing profitability by measurable amounts.
Assistant Manager/Shift Manager
McDonald's
Salt Lake City, UT
01.1980 - 08.1986
- Supervised shift operations, including scheduling, inventory management, and staff performance monitoring daily.
- Managed hiring, onboarding, and training processes for team members effectively and efficiently.
- Ensured food safety, quality control, and compliance with company policies consistently.
- Improved store operational efficiency and customer satisfaction through effective shift management strategies.
- Successfully reduced inventory discrepancies through accurate ordering and consistent stock monitoring.
Education
High School Diploma -
Olympus High School
Salt Lake City, UT06-1983
Computer Applications -
Salt Lake Community College
Salt Lake City, UTBusiness Management -
University of Utah
Salt Lake City UTSkills
- Territory Sales Management Expert
- Key Account Development Expert
- Customer Retention & Engagement Expert
- Lean Manufacturing, 5S & Process Optimization
- CNC Machine Operation & Metrology
- Production Planning & Scheduling
- Supply Chain & Logistics Coordination
- Process Improvement & Optimization
- Inventory Management & Stock Control
- Product Launch & Merchandising
- Client Relationship Management Expert
- Critical Thinking & Decision-making Expert
- CDL - Class A w/double & triple endorsement
- Revenue Growth Strategy Specialist
- Engaged Team Mentoring & Management Expert
- Cross-Functional Team Leadership Expert
- Performance Metrics & KPI Analysis
- Flexibility & Adaptability
- Management & Employee Training Specialist
- Customer Satisfaction & Long Term Relationships
- Salesforce CRM Software Proficient
- Microsoft PowerPoint, Excel, Word Proficient
- Customer Facing Presentation & Operations
- Hands on Leadership & SOP Operations
Skills Highlights
- Territory Sales Management
- Key Account Development
- Customer Retention & Engagement
- Lean Manufacturing
- CNC Machine Operation & Metrology
- Production Planning & Scheduling
- Supply Chain & Logistics Coordination
- Process Improvement & Optimization
- Inventory Management & Stock Control
- Product Launch & Merchandising
- Client Relationship Management
- Critical Thinking & Decision-making
- CDL - Class A w/double & triples endorsement
- Revenue Growth Strategy
- Engaged Team Mentoring
- Cross-Functional Team Leadership
- Performance Metrics & KPI Analysis
- Flexibility & Adaptability
Accomplishments
US Foods - Multiple Excellence in Business Diamond, Gold, Silver, Bronze Awards and Rookie of the Year.
Certification
CDL - Class A w/Double & Triples Endorsement
Timeline
VP of Business Development
Culinary Consultants
10.2025 - Current
Sales Advisor
CDS Solutions
10.2025 - Current
CNC Machine Operator
SilencerCo LLC
03.2025 - 09.2025
Driver
Big Daddy's Pizza
01.2014 - 12.2016
Territory Manager
US Foods
09.2009 - 09.2022
District Sales Manager/Marketing Associate
Sysco Intermountain West
05.2004 - 10.2008
Driver
DST Distributors
09.1998 - 12.2014
Chain Account Manager/Area Supervisor/Salesman
Carlson Distributing
09.1989 - 05.2004
Training Manager/Personnel Manager/Supervisor/Store Manager
Rainbo Oil Company
09.1986 - 10.1989
Assistant Manager/Shift Manager
McDonald's
01.1980 - 08.1986
High School Diploma -
Olympus High School
Computer Applications -
Salt Lake Community College
Business Management -
University of Utah