Diana Youngblood
Las Vegas,NV
Summary
Dynamic Medical Assistant and Office Manager with proven expertise at Decatur Family Practice. Skilled in EMR management and patient scheduling, I enhanced operational efficiency and reduced wait times through effective insurance claim processing. Bilingual in Spanish, I excel in customer service and maintain strict HIPAA compliance, ensuring a patient-centered approach.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
17
17
years of professional experience
Work History
Medical Assistant/Office Manager
Decatur Family Practice
Las Vegas, NV
10.2008 - 09.2025
- Assisted in patient check-in processes, ensuring smooth flow of administrative tasks.
- Supported medical staff by preparing examination rooms and maintaining equipment.
- Learned to perform basic clinical tasks, including vital sign monitoring and patient history documentation.
- Facilitated communication between patients and healthcare providers for efficient service delivery.
- Organized patient records, promoting accuracy and accessibility in information retrieval.
- Gained proficiency in electronic health record management systems for data entry and updates.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Certificate - Medical Assisistant Certification
Heritage College
Las Vegas, NV03-2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Medical office administration
- Complex Problem-solving
- Fluent in Spanish
- Adaptable
- Insurance claims
Timeline
Medical Assistant/Office Manager
Decatur Family Practice
10.2008 - 09.2025
Certificate - Medical Assisistant Certification
Heritage College