Diana Zamora-Jimenez
Winston-Salem,NC
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Los Juanes Restaurant Inc. Excelled in enhancing customer satisfaction and streamlining business operations, achieving significant improvements in service efficiency. Skilled in customer relationship management and problem-solving, adept at fostering employee relations and driving staff development.
Overview
4
4
years of professional experience
Work History
General Manager's Assistant
Los Juanes Restaurant Inc
09.2022 - Current
- Resolved problems promptly to elevate customer approval.
- Motivated, trained, and disciplined employees to maximize performance.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
Waitress Supervisor
Mi Pueblo Restaurant
01.2021 - 11.2021
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
- Boosted customer satisfaction with quick and accurate order processing.
Education
Associate of Applied Science - Business Administration-General TRACK
Forsyth Technical Community College
Winston-Salem, NC08.2026
Skills
Operations Management
Business Development
Marketing initiatives
Problem-Solving
Organizational Skills
Staff Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
General Manager's Assistant
Los Juanes Restaurant Inc
09.2022 - Current
Waitress Supervisor
Mi Pueblo Restaurant
01.2021 - 11.2021
Associate of Applied Science - Business Administration-General TRACK
Forsyth Technical Community College
Similar Profiles
Abigail BuyherAbigail Buyher
Server at Los Domingos RestaurantServer at Los Domingos Restaurant
Juventina Alvarez-MyersJuventina Alvarez-Myers
Assistant Manager at Los Mariachis Mexican RestaurantAssistant Manager at Los Mariachis Mexican Restaurant
Pedro ZamoraPedro Zamora
Waiter at Los Bravos Mexican Restaurant #1Waiter at Los Bravos Mexican Restaurant #1