BOGLARKA DIANA GAAL
Melbourne,FL
Work Preference
Summary
Trilingual professional with a certificate in HR Management, a Master in Education and work experience in Customer Service, HR and payroll positions. Highly adaptable, detail-orientated and fast learner.
Overview
13
13
years of professional experience
Work History
Payroll Clerk
CGI, Montreal, Canada
Montreal, QC
01.2019 - 04.2019
- Successfully completed 105-hour payroll training (and CGI OPERA system training)
- Maintained payroll information by calculating, collecting, and entering data.
- Performed data entry tasks and maintained accurate records of employee payroll information.
HR Coordinator
ALCOA EUROPE, Geneva
11.2008 - 04.2014
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained human resources information system and kept employee files up to date and accurate.
- Processed Swiss employee payroll and coordinated with company’s external providers (ADP, Applic8).
- Responded to employee inquiries regarding paychecks and other payroll-related concerns.
- Facilitated implementation of Applic8 payroll system
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained Oracle 11i HRMS database in Switzerland.
- Represented country within Human Capital Management Europe team and worked together with European Shared Services Center based in Hungary.
- Managed family and maternity leaves and allowances.
- Conducted new employee onboarding and provided ongoing orientation training.
- Managed health, accident insurance, pension plan and all administrative aspect of social insurance in Switzerland.
- Supported French HRSD team on monthly payroll tasks (reporting, preparation of payroll files and monthly accounting files from Oracle).
- Organized employee wellness programs and events for employee.
Project Accountant and Manager Assistant
ALCOA, Hungary
11.2006 - 11.2008
- Coordinated on-boarding programs and trainings for financial controllers in Europe.
- Planned and scheduled meetings and appointments, handled travel arrangements.
- Was responsible for capital project accounting (French and Icelandic locations).
- Read, escalated and reported invoices for projects of varying size and complexity.
- Prepared working papers, reports and supporting documentation for audit findings.
- Compiled business reports and handled monthly closing.
Bilingual Customer Service Representative
GENERAL ELECTRIC, Hungary
06.2006 - 11.2006
- Member of French strategic team appointed for the coordination of and liaison with strategic customers
- Responsible for French and Belgian strategic accounts
- Negotiated orders through telephone and email correspondence
- Managed ainvoices and related complaints including revising and auditing.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Maintained and managed customer files and databases.
- Gained customer trust by providing knowledgeable and accurate information in both French and Hungarian.
Education
Certificate - Human Resources Management
CONCORDIA UNIVERSITY
Montreal, Canada06.2023
Training - Labor Law Training
UNIVERSITY OF CENTRAL FLORIDA
ORLANDO, FL05.2023
Master’s Degree in Education - French Language And Literature
UNIVERSITY OF PANNONIA
Veszprem, Hungary06.2006
Bachelor of Arts - French Language And Literature
UNIVERSITY OF PANNONIA
Veszprem, HungarySkills
- Cultural Awareness
- Dependable and Responsible
- Teamwork and Collaboration
- Organizational Skills
- New Employee Onboarding
- Maintaining Files
- Employee Relations
- Filing
Languages
French
Native or Bilingual
English
Full Professional
Hungarian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Payroll Clerk
CGI, Montreal, Canada
01.2019 - 04.2019
HR Coordinator
ALCOA EUROPE, Geneva
11.2008 - 04.2014
Project Accountant and Manager Assistant
ALCOA, Hungary
11.2006 - 11.2008
Bilingual Customer Service Representative
GENERAL ELECTRIC, Hungary
06.2006 - 11.2006
Certificate - Human Resources Management
CONCORDIA UNIVERSITY
Training - Labor Law Training
UNIVERSITY OF CENTRAL FLORIDA
Master’s Degree in Education - French Language And Literature
UNIVERSITY OF PANNONIA
Bachelor of Arts - French Language And Literature
UNIVERSITY OF PANNONIA