Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Diana Marcela Haag

Diana Marcela Haag

Marketing And Advertising
Clermont,FL

Summary

Marketing and advertising professional with emphasis on the development of the following topics: Advertising professional with emphasis on marketing, strategist leader focused on digital marketing with extensive experience in planning and execution of digital strategies in Search Engine Marketing (SEM), Social Media Marketing (SMM) and CRM for clients in Colombia and Latin America.

Experience in the creation and development of campaigns in digital media, brand activations and advertising design. Continue to be interested in acquiring new knowledge and establishing interpersonal relationships oriented to customer service. The interpretation, representation and presentation of projects in the area of marketing such as: Creation of new sales and distribution channels, creation of new business projects and management of CRM and Trade marketing strategies.

BAKERY EXPERINCE

Meticulous Bakery Clerk illustrating demonstrated success in assisting with bakery preparation of bread, pastries and other baked goods. Thorough understanding of bakery operations, including food and kitchen safety, custom order management and excellent customer service.

Personable Bakery clerk bringing aptitude for memorizing bakery item offerings and assisting customers with orders for special occasion items and daily purchases. Skilled in using and cleaning bakery tools and equipment to assist with baking tasks. Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over 4 years of industry experience. Committed to contributing to dynamic bakery team.

Overview

1
1
Language
7
7
years of post-secondary education
5
5
years of professional experience

Work History

Bakery Clerk

Publix
Groveland, FL
03.2020 - Current
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Bakery Clerk

Golden Corral Buffet And Grill
Clermont, FL
01.2019 - 02.2020
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.

Media Planner

Netbangers Marketing Digital
Bogota, (Colombia), Cundinamarca
01.2013 - 12.2015
  • Designed overall media campaign objectives, defining project goals
  • Incorporated media database technologies such as tagging, tracking and ad service metrics into media planning efforts.
  • Developed and executed yearly budgets to purchase yearly acquisitions, including books, periodicals, supplies and computer software and hardware.
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Developed presentations, execution plans and tracking metrics for each campaign.
  • Prepared performance analysis reports on media properties.
  • Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
  • Analyzed campaign performance weekly to spot trends, test strategies and optimize plans.
  • Maximized effectiveness of marketing campaigns by diversifying strategies across traditional and online platforms.

Education

Specialization - Marketing Management

Universidad Jorge Tadeo Lozano
Bogota, Colombia
01.2011 - 03.2012

Bachelor's - marketing and advertising

Educacion Continua Para Adultos
Bogota, Colombia
01.2005 - 03.2009

High School Diploma -

Educacion Continua Para Adultos
Bogota, Colombia
01.2001 - 12.2002

Skills

    Food handling safety

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Software

(Windows and MacOS) Office suites (Microsoft Office, G Suite) Presentation software (PowerPoint) Spreadsheets (Excel, Google Spreadsheets) Communication and collaboration tools (Skype, etc)

Timeline

Bakery Clerk

Publix
03.2020 - Current

Bakery Clerk

Golden Corral Buffet And Grill
01.2019 - 02.2020

Media Planner

Netbangers Marketing Digital
01.2013 - 12.2015

Specialization - Marketing Management

Universidad Jorge Tadeo Lozano
01.2011 - 03.2012

Bachelor's - marketing and advertising

Educacion Continua Para Adultos
01.2005 - 03.2009

High School Diploma -

Educacion Continua Para Adultos
01.2001 - 12.2002
Diana Marcela HaagMarketing And Advertising