Diandra L. Mathis
Clermont
Summary
Dynamic professional with a strong background in regional management and team leadership, excelling in strategic planning and operational efficiency. Proven track record of driving performance outcomes while fostering collaboration and adaptability in fast-paced environments. Committed to delivering measurable results through effective communication and innovative problem-solving skills. Recognized for aligning team efforts with organizational goals to achieve sustained success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Scheduling Coordinator
Orlando Health
Ocoee, FL
07.2025 - Current
- Coordinated complex scheduling for multidisciplinary teams, optimizing resource allocation and enhancing workflow efficiency.
- Implemented scheduling software to streamline appointment management, reducing administrative overhead and improving response times.
- Partnered with department leaders to design and sustain scheduling frameworks that align with organizational objectives.
Targeted Clinical Case Manager
Live Love Life Inc.
Daytona Beach, FL
08.2024 - 07.2025
- Conducted comprehensive evaluations of client needs to facilitate effective support and service provision.
- Developed and delivered workshops aimed at promoting mental health awareness and resources, encouraging active community participation.
- Conducted analysis of case outcomes to devise strategies aimed at enhancing program efficiency.
Practice Administrator
Harris Internal Medicine
Orlando, FL
05.2023 - 07.2024
- Spearheaded operational initiatives to optimize practice efficiency and elevate patient care delivery.
- Monitored and evaluated quality control processes to guarantee compliance with regulatory requirements and promote best practices in operations.
- Reviewed patient feedback to identify areas for service enhancement and boost satisfaction rates.
Trauma Office Team Lead
Hughston Orthopedic Surgery Clinic
Kissimmee, FL
03.2022 - 04.2023
- Evaluated performance data to pinpoint opportunities for operational enhancement and efficiency optimization.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Conducted individual progress assessments to pinpoint improvement areas and offer strategic guidance for career advancement.
Branch Operations Manager
CVS Health Pharmacy
Davenport, FL
02.2020 - 03.2022
- Supervised daily operations, focusing on regulatory compliance and alignment with company policies.
- Analyzed existing workflows and implemented improvements to elevate operational efficiency across pharmacy departments.
- Reviewed and verified payroll data to ensure precision and conformity with legal requirements.
Education
Master of Business Administration -
University of Phoenix
PHOENIX, AZ07-2022
Bachelor’s of Business Management - undefined
Valencia College
ORLANDO, FL12-2020
Associate of Arts - Business Administration And Management
Valencia College
Orlando, FL07-2018
Skills
- Managing a changing environment
- Leading change
- Managerial accounting & legal aspects of business
- Data analysis & business analytics
- Opportunity evaluation and value creation
- Leadership theory and practice
- Risk management in complex organizations
Certification
- Technical Certificate in Business Operations, Valencia college- Awarded 12/15/2019
Timeline
Senior Scheduling Coordinator
Orlando Health
07.2025 - Current
Targeted Clinical Case Manager
Live Love Life Inc.
08.2024 - 07.2025
Practice Administrator
Harris Internal Medicine
05.2023 - 07.2024
Trauma Office Team Lead
Hughston Orthopedic Surgery Clinic
03.2022 - 04.2023
Branch Operations Manager
CVS Health Pharmacy
02.2020 - 03.2022
Bachelor’s of Business Management - undefined
Valencia College
Master of Business Administration -
University of Phoenix
Associate of Arts - Business Administration And Management
Valencia College