Diane Arredondo
Victorville,CA
Summary
I am seeking a long-term, secure, and challenging position in a professional and dynamic insurance environment such as IAP. With a strong foundation in customer service and administrative processes, I aim to contribute meaningfully to the success of the claims department. I bring a commitment to accuracy, efficiency, and client satisfaction, along with the ability to adapt and learn continuously. My ultimate objective is to grow within the organization and become a valuable contributor to its ongoing success and innovation.
Overview
13
13
years of professional experience
Work History
NEMT Driver
Ready2Go Solutions LLC
02.2025 - Current
- Transport elderly clients safely to medical appointments.
- Ensure timely pickups, proper documentation, and vehicle cleanliness.
- Provide compassionate assistance with mobility and communication.
Manager
Yellow Basket
03.2016 - Current
- Managed team of 24 employees, handled bank deposits and inventory.
- Oversaw hiring, training, and store operations.
- Ensured excellent customer service and compliance with company standards.
School Bus/Field Trip Driver & Pre-Trip Trainer
First Student
08.2020 - 02.2025
- Conducted pre-trip inspections and ensured passenger safety.
- Trained staff on CDC regulations and company policies.
- Handled dispatch duties, audits, and route memorization.
Phlebotomy Externship
Dr. Mike’s Walk-In Clinic
- 07.2024
- Performed venipuncture and specimen processing.
- Maintained patient confidentiality and followed lab protocols.
- Assisted with patient education and general administrative duties.
Care Provider
IHSS (In-Home Supportive Services)
07.2016 - 10.2021
- Provided personal care, medication management, and transportation.
- Supported patient hygiene, meal preparation, and appointment scheduling.
Manager
Subway
04.2012 - 04.2016
- Revitalized underperforming locations through leadership and training.
- Handled inventory, food prep, and team performance improvement.
- Conducted staff meetings, audits, and safety compliance.
Education
Associates - Human Resources Administration
San Joaquin Valley College
Hesperia, CA05.2025
Certified Phlebotomy Technician I - undefined
US College
Victorville, CA07.2024
High School Diploma - undefined
Victor Valley Adult Education
Victorville, CA12.2023
Medical Assistant - undefined
Four D College
Victorville, CA02.2009
Skills
- CPR & First Aid Certified
- Clean Driving Record
- HIPAA Compliance
- Phlebotomy & Medical Assisting
- Claims Handling (Administrative Support)
- Employee Training & Auditing
- DOT/CHP Compliance
Timeline
NEMT Driver
Ready2Go Solutions LLC
02.2025 - Current
School Bus/Field Trip Driver & Pre-Trip Trainer
First Student
08.2020 - 02.2025
Care Provider
IHSS (In-Home Supportive Services)
07.2016 - 10.2021
Manager
Yellow Basket
03.2016 - Current
Manager
Subway
04.2012 - 04.2016
Phlebotomy Externship
Dr. Mike’s Walk-In Clinic
- 07.2024
Associates - Human Resources Administration
San Joaquin Valley College
Certified Phlebotomy Technician I - undefined
US College
High School Diploma - undefined
Victor Valley Adult Education
Medical Assistant - undefined
Four D College
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