DIANE ATKINSON
Analyst/ Administration
SELIGMAN,MO
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help my team achieve company goals.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Transaction Manager
First Real Estate
Rogers, AR
08.2021 - Current
- Managing all incoming contracts, leads, offers, and general daily inquiries
- Process and review all details of the contract to make sure all documents needed are sent, signed and received from the buyer and seller following strict timelines to ensure closing dates are met
- Input contracts into internal system; maintaining a log of received contracts, ordering titlework, inspections, home warranties, and surveys. Process office supplies, communicate with title companies and lenders, and other duties as assigned.
- Improved operations through consistent hard work and dedication.
Transaction Manager
Keller Williams Market Pro Realty
Bentonville, AR
10.2020 - 07.2021
- Working on a team managing all incoming contracts, leads, offers, and general daily inquiries
- Process contracts, reviewing all details of the contract to make sure all documents needed are sent, signed and received from the buyer and seller following strict timelines to ensure closing dates are met
- Input contracts into internal system; maintaining a log of received contracts, ordering titlework, inspections, home warranties, and surveys. Order and deliver office supplies, communicate with title companies for closing documents, and commission checks.
- Improved operations through consistent hard work and dedication.
Customer Service Specialist
Lowe’s
Rogers, AR
02.2020 - 05.2021
- Provides customer service through greeting customers, responding to customer inquiries, and assisting them in locating, selecting, demonstrating, preparing, loading merchandise and processing sales and returns. Reviewing warranties, zone recovery, and housekeeping.
- Experience inputting, accessing, modifying, or outputting information using company equipment and programs.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Increased efficiency and team productivity by promoting operational best practices.
Relocation Leads Coordinator
Coldwell Banker Harris McHaney Faucette
Rogers, AR
04.2020 - 08.2020
- As Relocation Leads Coordinator, I worked with the agents to accept and research consumer leads that come in from two different relocation programs that I managed from internal and external sources
- Acted as support to agents; helping them to manage the leads they received for clients looking to rent or own in our community or another state through one on one meetings.
- I initiated monthly meetings regarding the programs with the agents and internal management, communicating with each of our 4-office administrations.
- Executed weekly sales volume reports for weekly sales meeting.
Executive Assistant/ Contracts Coordinator
Coldwell Banker Harris McHaney & Faucette
Rogers, AR
02.2019 - 04.2020
- Assist CEO with appointment calendar, and act as point of contact between agents and clients for CEO
- Manage information flow in a timely and accurate manner with daily office requests
- Receive contracts from agents, reviewing for accuracy, ordering titlework, surveys, home warranties, and inspections.
- Assist with company-wide marketing initiatives, order office supplies, and greeting incoming clients and guests.
Order Management & Fulfillment Analyst
Sinomax USA
Bentonville, AR
03.2014 - 01.2019
- Administrative Assistant/ Office Manager and the main contact for incoming clients, utility and maintenance contractors.
- Responsible for ordering product samples, office supplies, showroom setup for all office needs.
- Oversee and process interoffice needs and requests; adhoc reporting, expense reports, travel arrangements, team meetings, and luncheons
- January of 2016 working beside our eCommerce Account Manager as E-commerce Merchandising and Planning, communicating with our Operations team to provide them with a suggested forecast for our eCommerce accounts
- Worked closely with account manager to build and align sales and inventory plans, building and executing sales/inventory reports.
- May of 2018 as Order Management & Fulfillment Analyst, tracking inbound/outbound shipments and warehouse receiving. Cross functional communication with the Operations/Sales teams.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Communicated with customers for order status and any shipping delays.
Education
No Degree - Child Nutrition
University of Central Arkansas Fort Smith
Fort Smith, AR 01.2011 - 01.2012
Wal-Mart Professional Training, Leadership Foundations1, Women in Leadership, Microsoft Office, Retail Link - undefined
01.2000 - 01.2008
High School Diploma -
Bentonville High School
Bentonville, AR 08.1982 - 05.1983
Skills
Contract Management
Business administration
Schedule optimization
Policies and procedures
Staff Management
Additional Information
2018 - 2020 Secretary of Southwest Band Boosters Washburn, MO Schools
2016 – 2017 Member of the Bond Committee for Southwest Schools Washburn, MO
2016 – 2017 President of Southwest Band Boosters Washburn, MO Schools
2012 – 2013 Treasurer of Child Nutrition Fundraising Committee Bentonville, AR
Interests
Currently part of an online bookclub. I love running in the mornings and hiking with my kids. When time allows, my family and I love to camp and canoe local rivers. My future goal is to learn to Kayak and golf.
Timeline
Transaction Manager
First Real Estate
08.2021 - Current
Transaction Manager
Keller Williams Market Pro Realty
10.2020 - 07.2021
Relocation Leads Coordinator
Coldwell Banker Harris McHaney Faucette
04.2020 - 08.2020
Customer Service Specialist
Lowe’s
02.2020 - 05.2021
Executive Assistant/ Contracts Coordinator
Coldwell Banker Harris McHaney & Faucette
02.2019 - 04.2020
Order Management & Fulfillment Analyst
Sinomax USA
03.2014 - 01.2019
No Degree - Child Nutrition
University of Central Arkansas Fort Smith
01.2011 - 01.2012
Wal-Mart Professional Training, Leadership Foundations1, Women in Leadership, Microsoft Office, Retail Link - undefined
01.2000 - 01.2008
High School Diploma -
Bentonville High School
08.1982 - 05.1983