Diane Binns
New Milford,NJ
Summary
Seeking a remote position to utilize my experience, skills, and knowledge in Management, and Sales, Data Entry towards professional growth and to provide substantial contributions with my 35 plus years of experience to the industry. Plus 4 awards for client care from V.P. of SOS
Overview
43
43
years of professional experience
1
1
Certification
Work History
Center Command/Call Center Operator
Remarkable Foods
06.2021 - 11.2022
- Maintained system documentation detailing service operations.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Investigate situations and find resolution, Responsible for Food trucks maintenance and inventory for customers’ orders
- Customer order changes were expedited and on time
- Making sure delivery were completed
Dispatch Manager/Uniform Manager
SOS Security
08.1991 - 06.2021
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Ordered supplies and allocated resources to personnel based on need.
Management Consultant
Joyce Leslie
01.1983 - 01.1992
- Analyze the activities of various managers in a chain of 40-45 stores and their associated warehouses
- Responsible for shipping and receiving inventory control and quality control
- Compose reports on recommendations for improvements needed to policies, procedures, and operations
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Management Consultant, Security Analyst
I.S.A.
01.1982 - 01.1983
- Established company-wide security best practices and protocols to mitigate risk of data breach.
- Provided safety reports and data analysis to building managers to inform security processes.
Courier SCC Courier Corp
01.1980 - 01.1982
- Conduct delivery and pick up of protected checks
- Make deliveries and pickups from areas including New York, NY and Philadelphia, PA
- Travel around 1700 miles per week
- Maintain security of large checks
- Ensure clean driving record and communication of location
Education
New Milford High School
1982
Skills
- Inquiry Requests
- Daily Reports
- Meeting Support
- Customer Communication
Certification
Sora License
CPR
Microsoft Office
Courier Training Cert
Timeline
Center Command/Call Center Operator
Remarkable Foods
06.2021 - 11.2022
Dispatch Manager/Uniform Manager
SOS Security
08.1991 - 06.2021
Management Consultant
Joyce Leslie
01.1983 - 01.1992
Management Consultant, Security Analyst
I.S.A.
01.1982 - 01.1983
Courier SCC Courier Corp
01.1980 - 01.1982
New Milford High School
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