Diane Broderson
Vass,NC
Summary
Motivated, energetic, accomplished individual with expertise in customer service, sales and training. Seeking an opportunity to join Landmark Properties to further my skills and focus on cultivating a positive resident experience.
Overview
30
30
years of professional experience
Work History
Quality Control Manager
Barbizon USA
Tampa, FL
11.2018 - Current
- Standing Ovation Award recipient for working with multiple departments to contribute to company congruency
- Coordinating and troubleshooting travel, venue, and staffing complications for 125+ schools across the country
- Acting as a liaison between families and the company to develop payment plans and resolve customer service complaints
- Traveling to 3+ locations per month monitoring teacher output based on curriculum requirements as well as ordering supplies for students
- Providing on call weekend support for 20+ locations across the country
- Research/Coordinate/Write travel plans for all traveling teams to a specific city with the most cost effective options
- Interviewing and training 100+ instructors in the field in 2.5 years
- Providing ongoing support and feedback to Instructors and Directors of Education to enhance classroom experience for students
Independent Sales Director
Mary Kay Cosmetics Inc
Dallas, TX
10.1993 - Current
- Organizing networking and lead generating events to increase business including contacts in US (30 Years) and Colombia, South America (4 Years)
- Coaching for over 250 consultants including over 80 consultants in Colombia, South America
- Leading weekly, quarterly, and annual presentations to train consultants on business basics as well as provide inspirational and motivational content
- Educating new consultants and providing ongoing support
- Holding regular appointments to educate clients on products and to facilitate sales
- Providing exceptional level of customer service to clients
- Successfully handling all business aspects such as tracking inventory, business expenses and business taxes
Education
Associate of Arts - Psychology Emphasis
Muscatine Community College
Muscatine, IA05.1993
Skills
- Excellent communication and interpersonal skills
- Experience in leadership and team building
- Proficient in business development, sales and networking techniques
- Strong organizational and time management skills
- Ability to work independently and under pressure to handle multiple tasks simultaneously
Timeline
Quality Control Manager
Barbizon USA
11.2018 - Current
Independent Sales Director
Mary Kay Cosmetics Inc
10.1993 - Current
Associate of Arts - Psychology Emphasis
Muscatine Community College
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