Diane Cooper
Las Vegas
Summary
Results-driven Senior Financial Aid Officer with expertise in financial literacy, eligibility verification, and report generation. Proven track record in streamlining processes and mentoring staff to enhance student support and compliance.
Overview
8
8
years of professional experience
Work History
Senior Financial Aid Officer
Northwest Career College
Las Vegas, NV
03.2018 - Current
- Developed comprehensive financial aid strategies to enhance student enrollment and retention.
- Mentored junior staff on best practices in financial aid processing and compliance regulations.
- Streamlined financial aid application review process, increasing efficiency and reducing processing time.
- Collaborated with academic departments to align financial aid offerings with institutional goals.
- Supported students through the financial aid process, providing guidance on available resources and application requirements.
- Coordinated with various departments to streamline the disbursement of funds, ensuring timely payment of awards to eligible students.
- Maintained compliance with federal regulations by regularly reviewing institutional practices related to financial aid programs.
- Cultivated relationships with external partners such as scholarship providers or loan servicers to improve access to resources for students.
- Spearheaded initiatives aimed at increasing overall student retention through the effective use of financial support resources.
- Conducted regular audits of financial aid files, ensuring accuracy and compliance with institutional policies and federal regulations.
- Reduced processing times for financial aid requests through effective communication and collaboration with team members.
- Collaborated with IT teams to develop and maintain systems for tracking financial aid applications, awards, and disbursements.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Counseled students and parents about financial aid options and program details.
- Provided financial aid counseling to enrolled and prospective students.
- Authored presentations and documentation for distribution to current and prospective students.
Education
Mass Media Communicaario
The University of Akron
AkronSkills
- Industry trends awareness
- Report generation
- Federal regulations
- Higher education
- Financial literacy
- Financial aid counseling
- Student loan administration
- Grant administration
- Eligibility guidelines
- Verification processes
- Payment plans
- Microsoft office
- Clerical skills
- Application analysis
- Tuition assistance
- Documentation
- Student support
- Loan processing
- Student advisement
- Debt management
- Eligibility verification
Affiliations
Member of NASFAA
Timeline
Senior Financial Aid Officer
Northwest Career College
03.2018 - Current
Mass Media Communicaario
The University of Akron