Diane Dittman
Las Vegas,Nevada
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
15
15
years of professional experience
Work History
Physician Accounts Manager
Jackson Physical Therapy
01.2023 - Current
- Establish new business through developing and maintaining mutually beneficial relationships with local referral sources, medical groups, hospitals, neurologists, primary care physicians, medical assistants, orthopedic surgeons and pain management groups.
- Responsible for increasing new patients by growing 10% of referrals as well as primary and secondary referral sources in assigned geographic territory.
- Responsible for identifying opportunities for new start-ups, clinical programs and strategic acquisitions.
- Keeping referral sources up to date on current insurance providers, protocols and treatment plans.
- Cold call 12 new leads per day through onsite visits and attend networking events and health fairs monthly.
Director of Sales and Marketing
Alloy Personal Training
04.2022 - 01.2023
- Achieved daily sales goals of 4 new sales per day.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies on major social media sites.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Utilized CRM software to track sales progression and communicate project needs.
- Built relationships with customers and community to establish long-term business growth.
Accounts Manager
Title 365
05.2021 - 04.2022
- Sold title products and services to real estate and financial community in order to maximize profitable market share in assigned territory.
- Developed and maintained customers by extensive application of sales and service techniques.
- Maintained and increased sales volume by selling products and services to professional customers
- Performed daily sales calls or visits to 10 customers and 10 prospects
- Kept accurate records of calls made, expenses incurred and order volume
- Assisted in developing sales forecasts, territory potentials, workload analysis, target identification.
Lifestyle Director
WTS International
07.2018 - 05.2021
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Prepared and adhere to monthly budgets, client, and marketing reports
- Prepared and submitted payroll and staff schedules for 12 team members
- Created ongoing fitness classes and events calendars for weekly e-blast
- Consistently increased new personal training and spa revenue on monthly basis
Business Development Manager
Equity Title Of Nevada
08.2016 - 07.2018
- Established title and escrow business from real estate professionals in assigned territory
- Increased sales goals by 5% per month and ranked #3 over my peers
- Set meetings with agents and brokers to review marketing materials
- Designed listing flyers, open house materials, market updates and stats
- Maintained relationships with existing customers through 15 on-site weekly visits
- Led new agent training classes on title and escrow basics and company website resources
Territory Manager
HSA Home Warranty
08.2014 - 08.2016
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies and industry knowledge
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed over 250 accounts within Las Vegas territory.
- Attended sales trainings, sales meetings and regional and national industry conferences
- Increased sales by 10% year over year
Pharmacy Technician
Giant Eagle Pharmacy
06.2008 - 08.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
Associate of Science - Pharmacy Technology
Community College of Allegheny County
Pittsburgh, PABachelor of Science - Health Science
Liberty University
Lynchburg, VASkills
- Account Management
- Persuasive Negotiations
- Product and Service Sales
- Time Management
- Prospecting and Cold Calling
- Goals and Performance
- Overcoming Objections
- Database Management
- Client Rapport-Building
Accomplishments
- Business Development: - Developed strong relationships with new and key referral sources which resulted in 10% increase in referrals over one-year period.
- Awards: - Rookie of the year award for highest sales by a rookie, over 1 million dollars in sales.
Timeline
Physician Accounts Manager
Jackson Physical Therapy
01.2023 - Current
Director of Sales and Marketing
Alloy Personal Training
04.2022 - 01.2023
Accounts Manager
Title 365
05.2021 - 04.2022
Lifestyle Director
WTS International
07.2018 - 05.2021
Business Development Manager
Equity Title Of Nevada
08.2016 - 07.2018
Territory Manager
HSA Home Warranty
08.2014 - 08.2016
Pharmacy Technician
Giant Eagle Pharmacy
06.2008 - 08.2014
Associate of Science - Pharmacy Technology
Community College of Allegheny County
Bachelor of Science - Health Science
Liberty University
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