Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Espino

North Hollywood,CA

Summary

Dedicated professional in community health with expertise in bilingual communication and data management. Proven track record in enhancing family engagement and satisfaction through effective recruitment and exceptional service, while collaborating with community agencies to achieve program objectives.

Overview

37
37
years of professional experience

Work History

Program Navigator

Northridge Hospital
Northridge, California
02.2025 - Current
  • Recruited families for home visitation child development program, enhancing customer retention.
  • Collaborated with community agencies to achieve program objectives.
  • Delivered exceptional customer service, improving client satisfaction.
  • Maintain research data systems and conduct quarterly reports.
  • Monitor home visitor’s calendars, and update appointments.
  • Attend via zoom and or in person community meetings.

Assistant Site Supervisor

Saugus Union School District
02.2024 - 07.2024
  • Led lesson plan development and assisted staff in organizing and implementing age-appropriate activities tailored to individual developmental needs of children.
  • Utilized various techniques and strategies to foster social, emotional, physical, and cognitive growth in children.
  • Supervised center operations, managing daily attendance and preparing materials and activities to ensure smooth program delivery.

Child Development Specialist

Exceptional Children’s Foundation
12.2017 - 01.2019
  • Conducted assessments such as Gesell to establish goals and objectives tailored to each child's needs.
  • Planned individual programs, conducted case management, and evaluated progress to support child development.
  • Employ trans- disciplinary approach to programming, conferring with team members and specialist.

Substitute Teacher

Clark County School District
01.2017 - 12.2017
  • Conducted classroom instruction in math, language arts, reading, and science to support diverse learning needs.
  • Maintained positive classroom environment and implemented behavior strategies to enhance student engagement.
  • Adhered to state regulations regarding educational standards., common core standards.

Parent Coach/ Home Visitation

Providence Holy Cross Medical Center
Mission Hills, California
06.2013 - 10.2015
  • Conducted prenatal and postpartum home visits to educate families on parenting and connect them with relevant resources.
  • Assessed families' needs for referrals and provided tailored written information to facilitate access to resources.
  • Conducted psychosocial assessments to evaluate family dynamics and support needs, offering insights on parent-infant attachment and infant behavior.
  • Performed ASQ, on infants at three and nine months, for further developmental assessment.

Preschool Teacher

ABC Happy School
01.2011 - 05.2013
  • Promoted creative and critical thinking skills, demonstrated strong classroom management and adaptability.
  • Developed classroom environment fostering active, hands-on learning experiences.
  • Established open communication with parents, school, and staff, promoting core values of respect and integrity.
  • Ensured compliance with all school policies and procedures related to local and state regulations.

Health Educator / Supervisor

Valley Community Clinic
01.1997 - 01.2004
  • Supervised nationwide teen reproductive health line, ensuring staff provided accurate and reliable information to callers.
  • Reproductive Health Line Supervisor, scheduled staff shifts.
  • Supervised day to day operations of Valley Teen Clinic.
  • Educated high school and college students on general health, HIV/AIDS, and STDs, enhancing their understanding of important health issues.
  • State Certified HIV Pre/Post Counselor.
  • Organized community outreach events, increasing awareness and engagement among local populations on reproductive health topics.
  • Collected data for monthly reports.

Community Health Worker

Los Angeles Free Clinic
01.1994 - 01.1997
  • Managed daily clinic operations, scheduling staff and volunteers' hours and vacation time to enhance patient satisfaction and operational workflow.
  • Assisted clinicians with Colposcopy procedures, including consent and pre and post education.
  • Performed front and back-office duties in general medicine, family planning, and specialty clinics for dermatology, infertility, and orthopedics to support comprehensive patient care.
  • Performed basic lab work including, urine dipsticks and phlebotomy.

Community Health Worker

Valley Community Clinic
01.1990 - 01.1994
  • Facilitated colposcopy procedures by assisting clinicians with patient consent and providing pre- and post-procedure education.
  • Executed front and back-office duties in general medicine, family planning, and specialty clinic to support patient care.
  • Conducted basic laboratory tests such as urine dipsticks and phlebotomy to support diagnostic efforts.

Education

M.S - Human Resource Management

Touro University Worldwide
Palo Alto, CA
12-2022

Clinical Medical Assistant Certificate -

NIU College
Woodland, CA
11-2019

B.A - Child and Adolescent Development

California State University, Northridge
Northridge, CA
05-2013

A.A - Social & Behavioral Science

Los Angeles Valley College
Valley Glen, CA
06-2010

Skills

  • Bilingual communication
  • Spanish proficiency
  • Microsoft Office
  • Excel
  • PowerPoint
  • Data Management
  • Data analysis
  • Community collaboration

Timeline

Program Navigator

Northridge Hospital
02.2025 - Current

Assistant Site Supervisor

Saugus Union School District
02.2024 - 07.2024

Child Development Specialist

Exceptional Children’s Foundation
12.2017 - 01.2019

Substitute Teacher

Clark County School District
01.2017 - 12.2017

Parent Coach/ Home Visitation

Providence Holy Cross Medical Center
06.2013 - 10.2015

Preschool Teacher

ABC Happy School
01.2011 - 05.2013

Health Educator / Supervisor

Valley Community Clinic
01.1997 - 01.2004

Community Health Worker

Los Angeles Free Clinic
01.1994 - 01.1997

Community Health Worker

Valley Community Clinic
01.1990 - 01.1994

M.S - Human Resource Management

Touro University Worldwide

Clinical Medical Assistant Certificate -

NIU College

B.A - Child and Adolescent Development

California State University, Northridge

A.A - Social & Behavioral Science

Los Angeles Valley College
Diane Espino