Diane Fowler
Webster,MA
Summary
Knowledgeable in all aspects of medical billing and customer service. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with documents affecting billing processes. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
31
31
years of professional experience
Work History
Billing Specialist
UMass Memorial Hospital, Harrington
1993.05 - 2024.02
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
Education
High School Diploma -
Bartlett High School
Webster, MA05.1978
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- HIPAA Compliance
- Claim submission
- Denial Management
- Payment posting
- Customer Engagement
- Customer Service
Timeline
Billing Specialist
UMass Memorial Hospital, Harrington
1993.05 - 2024.02
High School Diploma -
Bartlett High School
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