Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Gagnon

Stitcher Operator
Presque Isle,ME

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

30
30
years of professional experience

Work History

Assistant Manager

Dollar General
Van Buren, ME
07.2018 - 05.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Assistant Manager/Produce Manager/Bookkeeper

Saucier's Shurfine
Van Buren, ME
10.2005 - 10.2018
  • Planned attractive produce displays, using color and texture to enhance.
  • Purchased pr
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Cashier

Keegan Variety
Keegan, ME
03.2001 - 06.2005
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Louie's Beverage Spencer's Redemption
Van Buren, ME, ME
08.1995 - 03.2001
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Dishwasher

Colonial Valley Motel And Restaurant
Van Buren, ME
07.1991 - 07.1992
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.

Construction Flagger

Brescha
Grand Isle, ME
07.1990 - 11.1990
  • Used flagging tools such as stop and slow paddle and red flag.
  • Patiently directed motorists towards detours and alternate routes.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.

Stitcher Operator

Viner Brothers
Presque Isle, ME
06.1985 - 07.1990
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work.
  • Trained new hires in quality and productivity standards to maximize team effectiveness.
  • Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
  • Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads, and corrected problems prior to customer delivery.

Education

High School Diploma -

Van Buren District Secondary School
Van Buren, ME
06.1985

Skills

  • Employee Coaching and Motivation
  • Shrinkage Prevention
  • Scene Blocking
  • Shift Coverage

Timeline

Assistant Manager

Dollar General
07.2018 - 05.2019

Assistant Manager/Produce Manager/Bookkeeper

Saucier's Shurfine
10.2005 - 10.2018

Cashier

Keegan Variety
03.2001 - 06.2005

Cashier

Louie's Beverage Spencer's Redemption
08.1995 - 03.2001

Dishwasher

Colonial Valley Motel And Restaurant
07.1991 - 07.1992

Construction Flagger

Brescha
07.1990 - 11.1990

Stitcher Operator

Viner Brothers
06.1985 - 07.1990

High School Diploma -

Van Buren District Secondary School

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Diane GagnonStitcher Operator